Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
New Business Commercial Account Executive - Financial Services
Company: GitLab
Location: USA
Posted Dec 05, 2025
The role of a New Business Account Executive at GitLab involves acquiring new logos and expanding market presence in the US. The role requires owning the full sales cycle, building pipeline, executing prospecting activities, and collaborating with various teams. The ideal candidate should have B2B SaaS sales experience, proven track record in greenfield territories, strong discovery and qualification skills, and proficiency with modern sales tech stack.
Field Marketing Associate
Company: Array
Location: USA
Posted Dec 05, 2025
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs deliver consumer products faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. The company is remote-first, focused on high-performing individuals, and seeks a Field Marketing Associate to drive top-of-funnel growth and support marketing programs.
Sr. Engineering Manager: Payments
Company: TrueML
Location: USA
Posted Dec 05, 2025
TrueML is a mission-driven financial software company focused on improving customer experiences through machine learning. The Engineering Manager role involves leading teams, developing secure payment solutions, and collaborating with cross-functional teams. Benefits include remote work, comprehensive insurance, and a supportive inclusive culture.
Senior DevOps Engineer
Company: SuccessKPI Inc.
Location: USA
Posted Dec 05, 2025
The job description for a Senior DevOps Engineer at SuccessKPI highlights the key responsibilities, required qualifications, and benefits of working for the company. The role involves designing, building, and maintaining cloud-based infrastructure, optimizing CI/CD pipelines, and ensuring automation, reliability, security, and scalability. The company offers a diverse and dynamic culture, opportunities for career growth, and the chance to work with industry experts and leadership to solve customer challenges.
Engineering Team Lead (Java)
Company: Upwork
Location: Latin America
Posted Dec 05, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and seeks an engineering team lead to manage a team of highly skilled engineers, collaborate across teams, and deliver top-tier products to users. The role requires 8+ years of software development experience, leadership skills, technical expertise in software development life cycle, agile practices, and designing distributed backend systems. Upwork is committed to fostering a diverse and inclusive workforce.
Staff Product Designer
Company: Apollo.io
Location: USA
Posted Dec 05, 2025
Apollo.io is hiring a Staff Product Designer to help craft the future of their product. The role involves working with product managers and engineers to brainstorm, build, and validate solutions for complex user problems. The ideal candidate should have 8+ years of experience designing enterprise-level SaaS products, be an expert systems thinker, and have strong design instincts.
Senior Product Designer
Company: Hostaway
Location: EMEA
Posted Dec 05, 2025
Hostaway is a SaaS scaleup transforming the vacation rental industry with innovative solutions and partnerships. They are seeking a senior product designer to lead projects from discovery to delivery, collaborating with various teams to deliver user-centered designs. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven culture.
Director of Product - Infrastructure and Developer Productivity
Company: Webflow
Location: USA
Posted Dec 05, 2025
Webflow is building an AI-native Digital Experience Platform and seeking a Director of Product Management for Infrastructure and Developer Productivity. The role involves defining strategy, shaping technical roadmaps, leading teams, establishing success metrics, and championing cross-functional collaboration. Webflow values trust, creativity, and equity, and offers benefits like equity, health coverage, family leave, flexible vacation, wellness support, and a 401k match.
AI Engagement Manager
Company: Runway
Location: USA
Posted Dec 05, 2025
The role is for a highly motivated senior IC to work with Runway's biggest partners, including Fortune 100 companies and Hollywood studios. The role involves owning relationships, identifying new opportunities, developing technical understanding, onboarding partners, providing feedback, and analyzing partnership performance. The ideal candidate has 5+ years of experience in customer-facing roles, has led complex implementations of AI solutions, and possesses exceptional communication and technical skills.
Partnerships Enablement Manager
Company: Workera AI
Location: USA
Posted Dec 05, 2025
This job description highlights a role in partner enablement, focusing on scaling programs, training partners, and driving revenue growth. It emphasizes skills in SaaS, communication, and data analysis, with opportunities for impact and team growth.
Partner Development Representative (PDR)
Company: Webflow
Location: USA
Posted Dec 05, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Partner Development Representative to expand their global agency ecosystem and drive incremental revenue across segments. The role involves identifying, qualifying, and activating new partners, building relationships, conducting discovery, educating partners, collaborating on campaigns, tracking metrics, streamlining co-selling, sharing insights, and representing Webflow as a brand ambassador.
Engineering Manager - Integrations
Company: Hostaway
Location: EMEA
Posted Dec 05, 2025
Hostaway is a market-leading SaaS scaleup transforming the vacation rental industry with innovative solutions and partnerships with major platforms. They offer a competitive compensation package, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.