Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Technical Recruiter
Company: Webflow
Location: Argentina
Posted Dec 05, 2025
Webflow is building an AI-native Digital Experience Platform and is hiring a Senior Technical Recruiter in Argentina to help scale their engineering organization. The role involves full-cycle recruitment, partnering with engineering and people leaders, and ensuring a positive candidate experience. Webflow offers competitive compensation, benefits, and a remote-first work environment.
Principal Software Engineer
Company: Twilio
Location: USA
Posted Dec 05, 2025
Twilio is seeking a Software Engineer to join their Conversational AI organization. The role involves developing solutions, designing software, writing maintainable code, and collaborating with the team. The ideal candidate should have 6-10 years of experience, passion for emerging technologies, and strong collaboration skills.
Solutions Engineer
Company: Grafana Labs
Location: Singapore
Posted Dec 05, 2025
The Commercial Solutions Engineering team at Grafana Labs is a customer-facing product expert team that educates potential and existing customers to ensure their success. The team partners with the Sales team to close opportunities and communicates customer feedback to Product Management and Engineering. The role requires strong communication skills, technical expertise, and a desire to grow technically.
Staff Backend Engineer - Grafana k6
Company: Grafana Labs
Location: Canada
Posted Dec 05, 2025
The job posting is for a Staff Backend Engineer position at Grafana Labs, working on Grafana k6 and Grafana Cloud Synthetics. The role involves designing and implementing scalable services, working with product teams, and contributing to the technical direction and vision of the team. The company values remote work, open-source culture, and offers RSUs as part of compensation.
Senior Software Engineer - Developer Productivity
Company: Webflow
Location: USA
Posted Dec 05, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Senior Software Engineer Developer Productivity to join their Developer Productivity Pillar. The role involves driving implementation and maintenance of Webflow's build system, overseeing development environments, defining processes, and mentoring team members. Webflow offers competitive compensation, benefits, and a commitment to building trust, reinventing themselves, delivering with speed and quality, and fostering a culture of ownership and collaboration.
Strategic Account Executive – Application Access Governance (AAG)
Company: Saviynt
Location: Australia
Posted Dec 05, 2025
Saviynt's AI-powered identity platform manages and governs access to applications, data, and business processes. The Strategic Account Executive role focuses on driving growth for the Application Access Governance product line within the SAP ecosystem. The role involves collaborating with internal stakeholders, driving profitable subscription revenue growth, optimizing sales performance, training sales teams, and serving as a customer advocate.
Deal Desk Analyst
Company: Saviynt
Location: USA
Posted Dec 05, 2025
Saviynt is an identity authority platform that provides visibility, control, and intelligence to defend against cyber threats while empowering users. They are seeking a highly skilled Sr Analyst Deal Desk with a strong background in SaaS and Identity Governance and Administration (IGA) to optimize deal structures, mitigate commercial risk, and ensure compliance across the sales cycle. The role requires analytical rigor, commercial acumen, and cross-functional collaboration.
Senior Product Analyst
Company: JustAnswer
Location: Remote
Posted Dec 05, 2025
The role of Senior Analyst at JustAnswer involves driving long-term growth, leveraging the latest technologies and methodologies, and delivering high-quality insights and recommendations. The position requires collaboration with Product Managers and cross-functional teams to uncover valuable business insights, devise optimization strategies, and validate them through experiments. The ideal candidate should have 5+ years of experience in ecommerce, customer experience, or products, proficiency in analysis and business modeling using Excel, experience with Google Analytics, BigQuery, PowerBI, and Python/R, expertise in descriptive and inferential statistical analysis, and strong experience in setting up and driving AB testing or hypothesis testing.
Senior Product Manager - Billing and Revenue Reporting
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
HubSpot's Commerce Hub is seeking a Senior Product Manager to drive the strategy and execution for their Billing & Revenue Reporting platform. The role involves creating a shared vision, driving alignment, guiding product ideas, understanding customer needs, leveraging data, and leading the product strategy for billing engine. The ideal candidate should have experience in financial technology, B2B SaaS, and billing platforms, along with exceptional analytical skills and a passion for solving complex problems.
Solutions Engineer
Company: Grafana Labs
Location: India
Posted Dec 05, 2025
The Commercial Solutions Engineering team at Grafana Labs is a customer-facing product expert team that educates potential and existing customers to ensure their success. The team partners with the Sales team to close opportunities and communicates customer feedback to Product Management and Engineering. The role requires strong technical skills, communication abilities, and a desire to grow technically.
Senior Partner Sales Manager - Global System Integrator (GSI)
Company: Canonical
Location: Anywhere
Posted Dec 05, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a global distributed team and a focus on building strategic relationships with partners.
FP&A Analyst - GTM
Company: GitLab
Location: USA
Posted Dec 05, 2025
This job description outlines a Financial Analyst role requiring expertise in financial modeling, data analysis, and cross-functional collaboration. The position involves supporting business teams with forecasting, reporting, and financial insights while using tools like Google Sheets and NetSuite. Key qualifications include financial analysis experience, communication skills, and knowledge of accounting practices.