Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Manager - Product Design
Company: Dropbox
Location: Canada
Posted Dec 04, 2025
The Senior Product Design Manager role at Dropbox focuses on leading high-quality design teams, shaping product vision, and fostering collaboration across departments to deliver exceptional customer experiences. The position emphasizes creating cohesive customer experiences, developing talented designers, and maintaining a culture aligned with Dropbox's values.
Lifecycle Marketing Manager
Company: Green Dot Corporation
Location: USA
Posted Dec 04, 2025
Green Dot is seeking a Lifecycle Marketing Manager with CRM and automation expertise to drive customer engagement through digital banking solutions. The role offers remote work flexibility, competitive compensation ($109,300-$163,900), and opportunities to shape customer experiences while ensuring compliance with financial regulations.
Cyber Operations Manager
Company: Optiv
Location: USA
Posted Dec 04, 2025
The Cyber Operations Manager over Threat Detection & Response is responsible for ensuring early and accurate detection, response, and containment for threats directed against clients. The role involves leading a 24x7 team, working closely with customers, enforcing policies, driving continuous improvement, managing staffing, developing staff, and overseeing threat intelligence reports. The position requires 12+ years of IT and Information Security experience, 5+ years leading technical Threat Detection and Response teams, and deep understanding of SIEM, EDR, regulatory compliance, and security laws.
Territory Manager
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 04, 2025
This job description outlines roles in managing territories, fostering agency partnerships, and achieving growth targets through strategic collaboration and operational excellence.
Consultant - Professional Services Sales
Company: Anaplan
Location: Germany
Posted Dec 04, 2025
This job description highlights a pivotal role in driving professional services opportunities across the Central EMEA region, emphasizing collaboration with sales, customer success, and partner ecosystems to deliver measurable customer outcomes through strategic growth initiatives.
Senior Product Designer II - AI Billing
Company: HubSpot
Location: USA
Posted Dec 04, 2025
The job posting is for a UX team role at HubSpot's Commerce Hub Core Experiences team. The role involves designing AI-driven experiences for onboarding, billing, payment migrations, verification, secure document uploads, payouts, and account tools. The ideal candidate should have experience in high-craft end-to-end product systems, designing AI solutions, and working across complex organizations. The role requires shaping Commerce at HubSpot, crafting innovative solutions, owning end-to-end experiences, designing with craft and system thinking, leveraging data analytics and AI, collaborating across disciplines, measuring, learning, and iterating, and fostering a bold inclusive culture.
Product Manager III - HD/3D Lanes
Company: Mapbox
Location: USA
Posted Dec 04, 2025
Mapbox is a leading platform for location-aware businesses, focusing on autonomous navigation and HD 3D Lane Maps. They seek a Product Manager to redefine the industry, emphasizing innovation, customer focus, and technical expertise.
Account Executive, Mid Market - Hebrew speaker
Company: HubSpot
Location: UK
Posted Dec 04, 2025
HubSpot is evolving from an all-in-one suite into an all-on-one platform to help businesses grow better. The company offers a set of tools that support customer-facing teams, including Marketing, Sales, and Service. HubSpot's flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales. The MidMarket Account Executive role involves using inbound and outbound selling strategies to find new business and help them grow using HubSpot software.
Automotive Senior Solutions Architect (Korean Speaking)
Company: Mapbox
Location: USA
Posted Dec 04, 2025
Mapbox promotes itself as a leading platform for location-aware businesses, emphasizing its tools for navigation and developer adoption. The job posting highlights opportunities for Solutions Architects to design innovative mobility experiences while collaborating with global partners.
Senior Manager - Product Design
Company: Dropbox
Location: USA
Posted Dec 04, 2025
Dropbox is seeking a Senior Product Design Manager to lead product design teams in creating exceptional product experiences. The role involves shaping the vision and execution of critical product features, ensuring a seamless customer experience, and contributing to Dropbox's world-class design discipline. The ideal candidate will have experience leading design teams, a customer-centered approach, and a collaborative mindset.
Manager - Foundation Observability Architects
Company: Grafana Labs
Location: USA
Posted Dec 04, 2025
This job description highlights a leadership role in Grafana Labs' Observability Architect team, focusing on building high-performing teams, driving customer success through technical expertise, and contributing to scalable solutions. The role offers competitive compensation and opportunities for growth.
Forward Deployed Engineer
Company: Canopy Connect
Location: USA
Posted Dec 04, 2025
Canopy Connect seeks a Forward Deployed Engineer to scale their API platform, focusing on customer success, technical implementation, and enterprise support. The role offers competitive compensation and growth opportunities.