Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Entry Level Site Reliability Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions, collaborate in agile teams, and contribute to global growth at IBM. Responsibilities include system monitoring, troubleshooting, deployment, and maintenance, with requirements emphasizing technical expertise in automation, Linux, and cloud technologies.
Senior Product Manager, API Management
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
The text is a job description for a Senior Product Manager role at IBM Software, focusing on AI and API Management. It highlights the company's culture, the role's responsibilities, and the required skills and experience.
Web strategist
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 04, 2025
This job description highlights IBM's mission-driven approach to technology innovation, seeking a collaborative Web Strategist to shape digital experiences. The role emphasizes user-centered design, cross-functional teamwork, and growth opportunities in a fast-paced environment. Required skills include web strategy expertise, CMS platforms, and UX principles, with preferences for analytics tools and content strategy experience.
Application Developer-Open Source
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a Software Developer, highlighting the role's responsibilities, required education, and technical expertise. It emphasizes the chance to work with cutting-edge technologies and collaborate with clients globally to improve hybrid cloud and AI solutions.
Software Developer Intern 2026 - Poughkeepsie NY
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 04, 2025
The text describes the role and responsibilities of a Software Developer Intern at IBM. The intern will gain hands-on experience working on real-world projects, collaborating with designers and developers to build responsive and user-friendly applications using modern web technologies. The role requires software development experience, expertise in programming languages like Java, C++, PL/I, Assembler, and scripting languages like Ansible, Python, JavaScript, TypeScript, Ruby, Rust, or Swift. Strong analytical, debugging, and problem-solving skills are necessary, along with self-motivation, innovation, and the ability to work in a cross-timezone environment.
SAP Principal Solution Architect - MDG
Company: IBM
Location: NO City, SA
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on leading the design and governance of enterprise Master Data Management using SAP MDG. It outlines the key responsibilities, required education, and technical expertise needed for the role.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves collaborating with clients on digital transformation projects, emphasizing long-term growth and professional development opportunities within IBM's consulting environment.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, and adhering to client Service Level Agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in the Record to Report domain. The company culture emphasizes long-term career growth, learning opportunities, and a supportive environment.
SAP MDG (Master Data Governance) Consultant
Company: IBM
Location: Kosice, SK
Posted Dec 04, 2025
The text describes a mid-level SAP Master Data Governance (MDG) Consultant role at IBM Consulting. The role involves configuring, customizing, and supporting SAP MDG solutions, implementing data governance frameworks, integrating with external systems, testing and validating MDG configurations, ensuring data quality, providing training and support, and participating in end-to-end MDG implementation projects. The role requires SAP MDG expertise, domain knowledge, integration know-how, language proficiency, and consulting capabilities.
Security Consultant-SIEM IR
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes the role and responsibilities of a Technical Support Representative at IBM, highlighting the importance of providing technical support, monitoring ticket queues, maintaining security compliance, and analyzing security metrics. It also outlines the required education, technical expertise, and preferred experience for the role.
Senior Managing SAP Consultant Work Management/Service Management
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description for a senior managing SAP consultant at IBM Consulting highlights the role's focus on client-facing responsibilities, strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The position requires expertise in SAP S/4HANA, SAP processes, leadership skills, industry knowledge, and language proficiency. Preferred experience includes familiarity with other SAP modules, cloud computing platforms, and Agile methodologies.
Senior Principal Consultant or Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job ad describes a role in IBM Consulting focusing on Oracle Cloud Payroll, emphasizing collaboration, innovation, and client impact through strategic partnerships and technology platforms.