Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
IBM Cloud Data Services Architect
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description outlines a Cloud Architect role focused on designing and implementing cloud database services, requiring expertise in cloud technologies, programming languages, and DevOps practices. The position emphasizes strategic planning, system reliability, and collaboration with teams to deliver high-quality, scalable solutions.
Order To Cash Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for an OTC Analyst Specialist role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling various transactional tasks related to customer master data, credit management, billing, invoicing, document validation, order processing, cash application, cash collection, and dispute management. The ideal candidate should have a bachelor's degree in a relevant field, 2-4 years of work experience, and expertise in finance and accounting software.
Planificateur de la demande
Company: IBM
Location: BROMONT, CA
Posted Dec 04, 2025
IBM Bromont is a leading high-tech manufacturing company that values its employees' skills and offers a secure, competitive work environment with flexible hours, comprehensive benefits, and opportunities for personal and professional growth. The role involves maintaining client relationships, managing demand planning, coordinating production activities, and ensuring on-time delivery while handling controlled goods and technologies.
Package Consultant-Workday Recruiting
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include building, automating, and releasing solutions based on client requirements, ensuring integration solutions meet specifications and are delivered on time. Required education is a Bachelor's degree, with a Master's degree preferred. Required technical expertise includes Workday HCM certification, certification in Recruiting, and experience in leading workshops for WD Recruitment modules. Preferred technical expertise includes proficiency in Core HCM and advanced reporting in Workday, strong analytical skills, and excellent oral, written, and interpersonal skills.
Internship - Linux on IBM Z System Performance (m/f/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 04, 2025
The text describes various projects and roles within the Linux on IBM Z and LinuxONE Systems Performance team. It highlights the need to upgrade the UI of a web application called zPirate using the React framework, the unique capabilities of the Jinsight profiling agent for Java performance analysis, and the use of AI to detect invalid and incomplete performance data measurements. The text also outlines the required and preferred skills for each project.
Support Engineer - HashiCorp Vault
Company: IBM
Location: Noida, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role in the Support Engineering team for HashiCorp Vault. The position involves troubleshooting complex issues, working with cloud providers, and ensuring customer satisfaction. Required skills include customer management, Linux proficiency, cloud experience, and knowledge of Docker, Kubernetes, SSL/TLS, and OpenSSH.
Advisory User Experience Designer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
This job description seeks a senior designer to lead end-to-end customer experiences for IBM's asset management product, collaborating with cross-functional teams and requiring expertise in UI design, agile methodologies, and AI integration.
Control Center Specialist
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
The role of a Control Center agent involves serving customers, resolving their problems, and ensuring client satisfaction. The position requires strong communication skills, problem-solving abilities, and a focus on providing exceptional customer service.
Citrix Engineer -AWS
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes a Solutions Engineer role focusing on virtual desktop solutions, requiring technical expertise in cloud platforms and collaboration with stakeholders. It outlines responsibilities like deploying capabilities, engaging users, and creating documentation, while emphasizing required skills and work environments.
InfoSphere Optim Technical Support Professional
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM Optim is a data management solution that helps organizations manage data throughout its lifetime. The role involves providing technical support to customers, collaborating with development and support organizations, and contributing to department goals. The position offers opportunities to work with the latest technologies and grow skills in IBM's key data management products.
Senior Solutions Engineer (HashiCorp)
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves serving as a trusted advisor to customers, helping them achieve their business outcomes by leveraging HashiCorp's platform capabilities. The position requires strong technical expertise, communication skills, and the ability to collaborate with cross-functional teams.
Project Manager / Product Owner
Company: IBM
Location: BRATISLAVA, SK
Posted Dec 04, 2025
The job posting is for a Product Manager role in IBM Consulting's Client Innovation Centers Delivery Centers. The role involves collaborating with cross-functional teams, managing project risks, and ensuring high-quality software delivery. Required qualifications include a Bachelor's degree, 3-5 years of experience, and expertise in Agile methodologies. Preferred qualifications include a Master's degree, experience with international teams, and certifications in Scrum or SAFe.