Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Sweden
Posted Nov 30, 2025
Grafana Labs is seeking a Senior Enterprise Account Executive Growth based in Sweden to prospect and grow existing business across the Nordics. The role involves identifying new opportunities, meeting sales goals, managing the sales process, and becoming an expert in managing the sales pipeline in Salesforce. The ideal candidate will have 5+ years of experience in infrastructure technology sales, a history of consistent goal achievement, and excellent communication skills. Familiarity with open source technology, Salesforce, and sales methodologies like MEDDPICC is a bonus.
Account Executive - Corporate
Company: HubSpot
Location: Remote
Posted Nov 30, 2025
HubSpot is evolving from an all-in-one suite into an all-on-one platform to help businesses grow better. They believe the world has changed and businesses need more kinds of software that work together. HubSpot's flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales. They are hiring a Corporate Account Executive to engage with medium to corporate sized businesses and help them grow.
Software Engineer - CDN Security
Company: Vercel
Location: USA
Posted Nov 30, 2025
Vercel is seeking a Software Engineer to join their CDN Security team. The role involves securing customer websites by identifying malicious traffic patterns, building a scalable firewall, and pushing the state of the art forward for web security. The position offers competitive compensation, inclusive healthcare, mentorship, flexible time off, and a WFH budget.
Senior Lifecycle Marketing Manager
Company: Earnest
Location: USA
Posted Nov 30, 2025
The Senior Lifecycle Marketing Manager position at Earnest involves providing senior leadership, developing customer journeys, collaborating cross-functionally, and driving engagement and retention across products. The role requires 6+ years of experience in email or lifecycle marketing, expertise in audience segmentation, and strong data analysis skills.
Commercial Account Executive - Mid Market
Company: GitLab
Location: Sweden
Posted Nov 30, 2025
This job description outlines a Midmarket Account Executive role at GitLab, focusing on managing sales for midmarket customers, collaborating with cross-functional teams, and contributing to sales processes. The position emphasizes building relationships, driving business outcomes, and improving sales strategies through analysis and feedback.
Technical Account Manager
Company: Atmosera
Location: Remote
Posted Nov 30, 2025
Atmosera is a Microsoft Partner that empowers businesses with modern technology and human expertise. They offer cutting-edge integrated solutions across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform. Atmosera is looking for a Technical Account Manager to join their Client Success Team and work with strategic ISV clients to build strong relationships and drive growth.
Customer Success Manager
Company: Ekwa Marketing Inc.
Location: Canada
Posted Nov 30, 2025
Ekwa Marketing promotes itself as an innovative healthcare digital marketing company with technical expertise and a commitment to client success. The role of a Customer Success Manager involves building relationships, creating success plans, and driving client growth through strategic communication and proactive management.
Marketing Campaign Project Manager
Company: GrowthAssistant
Location: USA
Posted Nov 30, 2025
The job posting is for a Marketing Campaign Project Manager to oversee and coordinate multichannel campaigns, ensuring smooth execution, client satisfaction, and impactful results. The role requires strong organizational, communication, and time management skills, as well as experience managing campaigns across multiple channels.
Staff Software Engineer - Applied AI
Company: Webflow
Location: USA
Posted Nov 30, 2025
Webflow is building an AI-native Digital Experience Platform to empower teams to design, launch, and optimize websites without barriers. They are seeking a Staff Software Engineer to join their Applied AI team to develop generative AI-powered features that enhance speed, creativity, and quality in website building and design. The role involves collaborating with product, engineering, and design teams to identify and implement AI solutions that improve the user experience.
Senior Observability Architect
Company: Grafana Labs
Location: Sweden
Posted Nov 30, 2025
This job posting highlights an exciting opportunity to drive transformation in Grafana's Customer Experience organization as an Observability Architect. The role involves pioneering technical partnerships, managing customer relationships, and delivering strategic value through observability solutions. Key responsibilities include technical guidance, product adoption, and acting as a customer advocate, with qualifications emphasizing technical expertise and problem-solving skills.
Customer Support Incident Responder
Company: Mercury
Location: USA
Posted Nov 30, 2025
Mercury is a fintech company that provides a complete finance stack for startups and small businesses. They have grown to over 200,000 customers worldwide and prioritize customer experience, even in challenging situations. The company is looking for an Incident Responder to lead customer support during incidents, advocate for customers, and drive continuous improvement.
Account Executive - Corporate
Company: HubSpot
Location: Remote
Posted Nov 30, 2025
The text discusses HubSpot's evolution from an all-in-one suite to a flexible platform, emphasizing their flywheel philosophy that leverages customer momentum for growth. It outlines the role of a Corporate Account Executive, highlighting responsibilities like prospecting, sales strategies, and collaboration with internal teams. The tone is promotional and forward-looking, focusing on business growth and innovation.