Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Partner Manager - Automattic for Agencies (Spanish Speaking)
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Nov 28, 2025
The Partner Manager role at Automattic involves strategically executing the company's growth strategy by developing relationships with digital agencies in the Automattic partner ecosystem. The role focuses on driving sales, identifying growth opportunities, and collaborating with internal and external teams to support lead generation and joint revenue goals. The position requires experience in SaaS channel sales, strong analytical skills, and the ability to work across multiple business units.
Staff Technical Program Manager
Company: Mozilla
Location: Remote
Posted Nov 28, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and are now shaping the next 25 years of technology while helping to reclaim an internet built for people, not companies. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.
Enterprise Account Executive - Acquisition
Company: Grafana Labs
Location: Remote
Posted Nov 28, 2025
Grafana Labs is seeking an experienced Enterprise Account Executive based in the UK to prospect and close new business across the UKI region. The role involves meeting sales goals, outbound prospecting, managing the sales process, and becoming an expert in the company's products. The ideal candidate has 5+ years of technical sales experience, a history of goal achievement, and excellent communication skills. Familiarity with open source technology, Salesforce, and sales methodologies like MEDDPICC is a bonus.
Sales Development Representative
Company: Mercury
Location: Remote
Posted Nov 28, 2025
Mercury is a profitable high-growth startup empowering founders and finance teams with advanced tools. The role requires a driven salesperson passionate about fintech, with competitive compensation and a focus on collaboration and innovation.
Senior Backend Engineer - PHP/Go
Company: Hostaway
Location: EMEA
Posted Nov 28, 2025
This job posting highlights a remote Senior Backend Engineer role at a fast-growing SaaS company with competitive pay, remote work flexibility, equity options, and a dynamic international team culture. The position emphasizes collaboration, technical growth, and impactful contributions to a market-leading platform.
Engineering Manager - Cards
Company: Kraken
Location: USA
Posted Nov 28, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking an Engineering Manager to lead their cross-functional Cards Pod, building and scaling Kraken's card experiences. The role involves leading a team of frontend and backend engineers, owning the UX for card features, and collaborating with product managers and designers to deliver high-impact features.
Customer Operations Executive
Company: NECSWS
Location: UK
Posted Nov 28, 2025
The company is looking for a Customer Operations Executive to join their team and provide exceptional customer service to NHS hospital customers. The role involves customer support, data management, and administration of third-party operations apps. The company offers an excellent benefits package and is part of a global tech giant.
Product Development Coordinator
Company: Trafilea
Location: USA
Posted Nov 28, 2025
Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They foster a culture of collaboration, innovation, and continuous learning, providing support and development opportunities for their employees. With a remote-first approach, they offer the freedom to work from anywhere in the world, surrounded by a diverse and talented team.
Director of Product Development
Company: Trafilea
Location: USA
Posted Nov 28, 2025
Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They foster a culture of collaboration, innovation, and continuous learning, and believe in investing in their people to provide them with support and development opportunities to grow both personally and professionally.
Senior Software Development Engineer in Test - Performance Testing
Company: Hostaway
Location: EMEA
Posted Nov 28, 2025
Hostaway is seeking a Senior Software Development Engineer in Test with a focus on performance testing to join their team. The role involves designing and executing load testing strategies, collaborating with engineering teams, and ensuring platform performance at scale. The company offers competitive compensation, remote work, equity, professional growth opportunities, and a values-driven culture.
Senior Site Reliability Engineer
Company: Tines
Location: North America
Posted Nov 28, 2025
This job posting highlights a remote engineering role with opportunities to shape technical direction and collaborate in a supportive team environment. The position emphasizes customer focus, mentorship, and sustainable work practices while offering growth and innovation in self-hosted product development.
Senior Software Development Engineer in Test
Company: Hostaway
Location: EMEA
Posted Nov 28, 2025
Hostaway is seeking a Senior Software Development Engineer in Test to join their team and drive growth in the vacation rental industry. The role involves ensuring product quality, collaborating with teams, and promoting testing practices. The company offers competitive compensation, remote work, equity, professional growth, and a values-driven culture.