Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Analyst Relations Director
Company: Twilio
Location: USA
Posted Nov 29, 2025
The job posting is for a Director of Analyst Relations role at Twilio, an individual contributor position reporting to the Sr Director of Analyst Relations. The role focuses on building relationships with top-tier industry analysts and influencers to elevate Twilio's market position and guide internal team strategy. The position requires 10+ years of experience in Analyst Relations or related fields, excellent communication skills, and the ability to collaborate cross-functionally.
Senior Fullstack Engineer - Analyze Product
Company: Webflow
Location: USA
Posted Nov 29, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They empower teams to design, launch, and optimize for the web without barriers. The company values trust, transparency, creativity, and inclusivity. They are hiring a Senior Fullstack Engineer to join their Analyze Engineering team to build and scale powerful capabilities for Webflow customers.
Identity Security - Technical Account Manager
Company: Saviynt
Location: UK
Posted Nov 29, 2025
This text promotes Saviynt's AI-powered identity platform and a Technical Account Manager role, emphasizing security expertise, growth opportunities, and a positive work environment. It highlights the company's focus on innovation, client partnerships, and professional development while showcasing confidence in their solutions and team culture.
Technical Support Engineer 2
Company: Twilio
Location: India
Posted Nov 29, 2025
The job posting is for a Technical Support Engineer L2 position at Twilio Segment. The role involves providing technical support to customers, helping them utilize Segment's API across various platforms, and improving customer experience. The ideal candidate should have 2+ years of technical customer support experience, proficiency in web development, and strong communication skills. The position is remote and based in India.
Finance Operations Data Analyst
Company: NABIS
Location: USA
Posted Nov 29, 2025
Nabis is a leading licensed cannabis wholesale platform with a large portfolio of brands. They aim to empower the world to discover cannabis through choice, access, and innovation. The company is seeking a Finance Operations Data Analyst to drive automation, streamline processes, and improve metric tracking across various departments.
Solutions Consultant
Company: Masabi
Location: Canada
Posted Nov 29, 2025
Masabi is a company that builds fare collection platforms for public transport, powering the journeys of millions worldwide. They offer a high-impact, customer-facing role for Solutions Consultants to shape the design and delivery of technology that impacts transit riders. The role involves early engagement, solution design, contracting, delivery support, and market insight. Masabi provides benefits such as vacation days, private healthcare, life insurance, menopause support, workstation choice, training allowance, home office spending, remote work options, and enhanced family leave.
Sr Growth Marketing Manager - Acquisition
Company: Trafilea
Location: USA
Posted Nov 29, 2025
Trafilea is a consumer tech platform that uses AI to help brands grow. They have over $1B in revenue, 12M customers, and 500+ talents across 19 countries. The company builds and scales its own DTC brands while helping ambitious talent grow. They are looking for a Growth Marketing Manager to lead customer acquisition strategies through paid media, AI-powered marketing, and creative experimentation.
Senior Product Designer II - Customer Journey
Company: HubSpot
Location: Ireland
Posted Nov 29, 2025
The text describes the role of a Senior Product Designer II at HubSpot, focusing on shaping the company's product experiences. It highlights the importance of systems thinking, AI and data integration, end-to-end ownership, global scale, and innovation. The role involves tackling cross-product problems, bringing systems thinking to craft, leveraging and shaping AI features, collaborating across functions, and measuring and iterating for real impact. The ideal candidate should have proven product design craft expertise, collaborative leadership skills, systems and scale thinking, adaptability, AI and automation curiosity, and a growth mindset.
Telco Cloud Engineer (5G, OpenRan, OpenStack, Python)
Company: Canonical
Location: North America,Latin America
Posted Nov 29, 2025
The Telco Field Engineer role at Canonical involves leading customers in telco solutions using OpenStack, Kubernetes, and automation. The position offers remote work and opportunities in open-source tech innovation with a focus on 5G and cloud infrastructure.
Senior Fullstack Engineer - Styles
Company: Webflow
Location: USA
Posted Nov 29, 2025
Webflow is a remote-first company building an AI-native Digital Experience Platform. They are seeking a Senior Fullstack Engineer to join their Styles & Designer UX group. The role involves working on the style engine, responsiveness, and new features to enable customers to design and build powerful websites visually. Webflow values trust, transparency, creativity, and a collaborative team environment.
Customer Service Representative
Company: Insurify
Location: USA
Posted Nov 29, 2025
Insurify is a fast-growing MIT FinTech startup that is changing the way people compare, buy, and manage insurance using AI technology. The company is seeking customer support representatives to join their team and help provide excellent service to customers.
Senior Enterprise Account Executive - Acquisition
Company: Grafana Labs
Location: India
Posted Nov 29, 2025
Grafana Labs is seeking an experienced Enterprise Account Executive to prospect and grow business in India. The role involves deepening relationships with major customers, identifying new opportunities, and delivering solutions aligned to their needs. The ideal candidate will have 5+ years of infrastructure/cloud technology sales experience, a proven track record of top-tier performance, and excellent communication skills.