Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Salesforce Technical Architect
Company: TTEC Digital
Location: Canada
Posted Nov 22, 2025
TTEC Digital is seeking a Salesforce Architect to join their growing Salesforce Practice. The role involves driving technical solutions, analyzing and designing client solutions, and collaborating with various teams. The company values employee satisfaction and provides a supportive work environment. They offer competitive compensation and benefits, and are committed to diversity and inclusion.
Senior Machine Learning Scientist (Recommender Systems) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and employee benefits. The company values innovation, customer service, and diversity. The Recommender Systems group focuses on delivering personalized product rankings and recommendations.
Named Enterprise Account Executive
Company: Saviynt
Location: Italy
Posted Nov 22, 2025
Saviynt promotes its AI-powered identity platform as a trusted solution for organizations, emphasizing security, efficiency, and compliance benefits. The text highlights job opportunities in Italy for enterprise sales roles, detailing requirements and company culture as a dynamic, growth-oriented environment.
Software Development Engineer II - API
Company: Mapbox
Location: UK
Posted Nov 22, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation, traffic, and mapping. They are hiring a Software Development Engineer for the Navigation Traffic team to develop and maintain web services for navigation initiatives. The role involves rapid development, system design, operational excellence, and collaboration.
Senior Machine Learning Scientist (Generative AI) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and benefits like donation matching and travel perks. The company values innovation, customer service, and diversity.
Senior Manager of Software Engineering - SaaS
Company: InnoCraft
Location: Germany
Posted Nov 22, 2025
This job posting highlights a Senior Manager role at Matomo, focusing on leading infrastructure projects, team building, and innovation. The company emphasizes privacy, open-source, and global collaboration, offering remote work and career growth opportunities.
Senior Machine Learning Scientist (User Modelling/Representation Learning) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is a leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and employee benefits. The company values innovation, customer service, and diversity. The role involves working on representation learning and embedding latent representations of entities across the platform.
Principal Software Architect
Company: Wiser Solutions
Location: Canada
Posted Nov 22, 2025
Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The company seeks a Principal Software Architect to lead architectural strategy, cloud-native solutions, and cross-functional collaboration. The role requires extensive experience, technical expertise, and strong leadership skills.
Insurance Expert
Company: Jane App
Location: USA
Posted Nov 22, 2025
Jane is a remote-first company that helps healthcare practitioners and their patients by simplifying their lives. They are looking for an experienced US Insurance Expert to join their team and help strengthen support, training, and learning across their teams and customer base. The role involves leveraging deep Revenue Cycle experience to educate, support, and elevate how Jane and their customers navigate insurance billing. The company values collaboration, humility, and a growth mindset, and offers a level of autonomy and flexibility to balance work and life.
Senior Product Manager
Company: Enode
Location: Europe
Posted Nov 22, 2025
Enode is a company that provides a platform to connect and optimize the world's energy devices, enabling flexible demand that prioritizes renewable energy. They work with leading energy companies and green tech innovators to help millions of people use energy more sustainably. Enode is looking for builders and innovators to join their mission-driven team to build the operating system that powers their customers' growth and helps them scale their asset pools to capture the full value of consumer flexibility.
Manager, Technical Support Americas (Mobile Access & Extraction)
Company: Magnet Forensics
Location: USA
Posted Nov 22, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Manager Technical Support Americas to lead a team of Technical Support Engineers. The role involves providing support to customers using the mobile access and extraction suite of Magnet products, fostering a customer-centric approach, and driving continuous improvement.
Senior Engineering Manager - Core Experience Web
Company: Dropbox
Location: USA
Posted Nov 22, 2025
The role of Senior Engineering Manager at Dropbox involves leading a team of engineers to maintain and improve the core user-facing web platform, ensuring high quality and reliability of Dropbox's main product. The manager will partner with a Product Manager to execute critical business objectives, drive innovation, and manage a team of 12-25 engineers. The ideal candidate should have strong leadership skills, technical expertise, and experience managing engineering organizations.