Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Customer Success Manager - Enterprise
Company: Muck Rack
Location: Remote
Posted Nov 22, 2025
The role of an Enterprise Customer Success Manager at Muck Rack involves driving growth and securing renewals within the enterprise customer segment. The position requires a focus on customer retention, revenue generation, and strategic account management. Success will be measured through customer health scores, revenue goals, and key performance indicators.
Performance Marketing Manager
Company: Jane App
Location: Canada
Posted Nov 22, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for their practices. They value collaboration, growth mindset, and flexibility. The company is looking for a Performance Marketing Manager to drive growth in paid media channels and optimize acquisition funnels.
Enterprise Account Director - Department of Defense (DoD)
Company: Yubico
Location: USA
Posted Nov 22, 2025
Yubico promotes secure authentication solutions with a global presence, emphasizing employee benefits, company culture, and cybersecurity innovations. The text highlights their mission to enhance internet security, philanthropy efforts, and opportunities in the US Public Sector.
Sr. Manager - Product Growth, Strategy & Operations
Company: ExtraHop
Location: Remote
Posted Nov 22, 2025
The Sr Manager of Product Growth Strategy & Operations role at ExtraHop involves driving growth initiatives, supporting product strategy, and improving operational efficiency. The role requires collaboration with product, engineering, GTM, and customer success teams to identify high-leverage product growth opportunities, build product line views, and measure success. The ideal candidate has 6+ years of experience in management consulting, investment banking, or technology product management, a strong background in networking and cybersecurity, and an advanced degree from a top-tier institution.
Head of Corporate Strategy
Company: Upwork
Location: USA
Posted Nov 22, 2025
Upwork Inc connects businesses with global AI-enabled talent across various contingent work types. The company offers the Upwork Marketplace and Lifted, providing access to skilled professionals and enterprise solutions. Upwork facilitates over $30 billion in transactions and aims to create economic opportunities worldwide.
Technical Support Engineer III
Company: Mapbox
Location: UK
Posted Nov 22, 2025
Mapbox is a leading real-time location platform that provides tools for navigation and location-aware businesses. Their support team offers comprehensive documentation, email support, and technical assistance to help customers succeed. They value high-performing individuals, diversity, and a customer-first approach.
Engineering Manager - Accounting
Company: Hostaway
Location: Remote
Posted Nov 22, 2025
Hostaway is seeking a delivery-focused Engineering Manager to build and lead their first Trust Accounting team. The role involves designing and delivering a financial subsystem for property managers, ensuring accuracy, compliance, and reliability. The ideal candidate will have 6+ years of experience as a Software Engineering Manager, strong software engineering foundation, and excellent communication and collaboration skills. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.
Staff Fullstack Engineer
Company: Hostaway
Location: Remote
Posted Nov 22, 2025
Hostaway is a market-leading SaaS company in the vacation rental industry, seeking a Staff Fullstack Engineer to lead the evolution of their Booking Engine. The role involves working across the stack, collaborating with product and design, driving architectural improvements, and mentoring engineers. The company offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.
Senior Staff Machine Learning Engineer - AI Safety and Guardrail
Company: Airbnb
Location: USA
Posted Nov 22, 2025
This job posting highlights a role in AI safety engineering at Airbnb, emphasizing responsibilities like ensuring AI systems are reliable and safe, collaborating across teams, and developing guardrails. It outlines required expertise in machine learning and AI safety, along with company commitments to inclusion and diversity.
Account Manager - Medical Billing - Urgent Care
Company: Phoenix Healthcare Services
Location: USA
Posted Nov 22, 2025
Phoenix Healthcare Services is a leader in reliable customer service based revenue cycle management services. They have a strong track record of client satisfaction, a 98% clean claim rate, and are looking for an Account Manager to join their remote team.
Partner Sales Executive
Company: Canonical
Location: Australia,New Zealand,Anywhere
Posted Nov 22, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is growing its channel sales team to capitalize on demand from partners. The Partner Sales Executive role involves developing channel strategy, recruiting new partners, and driving sales within the ANZ territory.
Client Happiness Associate - Support & Sales
Company: Earnest
Location: USA
Posted Nov 22, 2025
The role involves proactive client engagement, problem-solving, CRM management, and achieving conversion targets with a focus on exceptional customer service and long-term relationships.