Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Analytics Engineer
Company: Earnest
Location: USA
Posted Nov 21, 2025
This job description outlines a Senior Analytics Engineer role requiring expertise in data transformation, collaboration with cross-functional teams, and development of scalable data models. Key responsibilities include ensuring data reliability, using tools like dbt and Looker, and working with cloud platforms. The position demands experience in fintech, AWS services, and SQL.
Commercial Account Executive - Mid-Market
Company: GitLab
Location: USA
Posted Nov 21, 2025
The text describes the role of MidMarket Account Executives at GitLab, who are the primary point of contact for prospective and existing customers. They manage a broad book of business, work closely with other teams, and are responsible for meeting or exceeding quotas while fostering strong customer relationships. The role requires excellent communication, negotiation, and presentation skills, as well as experience with SaaS sales and Git software development tools.
Account Executive
Company: Xplor
Location: USA
Posted Nov 21, 2025
Xplor offers a positive work environment with flexible remote options, competitive compensation, and a focus on customer success. The role involves sales and relationship building with B2B clients, aligned with core values of simplicity and purpose.
Senior Engineering Manager - Navigation SDK & Apps
Company: Mapbox
Location: Remote
Posted Nov 21, 2025
Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware applications. The company has over 4 million registered developers and offers flexible, secure, and privacy-compliant solutions. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals, and is revolutionizing in-car experiences with technology.
Product Marketing Manager
Company: Newsela
Location: USA
Posted Nov 21, 2025
The Product Marketing Manager for Newsela's Social Studies and STEM products will lead go-to-market strategies, positioning, messaging, and cross-functional execution. They will partner with Product, Sales, Content, and Marketing teams to drive product adoption, support revenue growth, and represent the voice of educators and district decision-makers throughout the product lifecycle.
Strategic Account Executive
Company: GitLab
Location: Latin America,Mexico
Posted Nov 21, 2025
The role of a Strategic Account Executive for the Mexico market at GitLab involves leading enterprise growth by helping influential organizations adopt, implement, and expand their use of GitLab's AI-powered DevSecOps platform. The role focuses on strategic enterprise accounts, guiding customers through complex digital and DevOps transformations, and driving pipeline generation that translates into measurable Net ARR and long-term expansion. The successful candidate will build a strong enterprise portfolio in Mexico, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
Industry Architect - New AI Cybersecurity Concept
Company: Red Cell Partners
Location: USA
Posted Nov 21, 2025
Red Cell is seeking an Industry Architect to lead a new cybersecurity concept with a path to become the future technical founder. The role involves monitoring emerging technologies, collaborating with engineering, developing product roadmap and go-to-market strategies, and engaging prospective customers. The ideal candidate has an entrepreneurial mindset, experience building AIML systems, and strong research and communication skills.
Senior Backend Engineer (Ruby) - Tenant Scale, Geo
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 21, 2025
The role of a Senior Backend Engineer on the Geo team involves driving the development of scalable and performant product features for GitLab Replication, Disaster Recovery, and Backup & Restore. The engineer will lead technical initiatives, mentor team members, and actively learn from customer experience to guide the team in supporting customer needs. The role requires extensive experience with Ruby on Rails, PostgreSQL, and designing fault-tolerant distributed systems.
Integration Engineer - Client Experience
Company: TrueML
Location: USA
Posted Nov 21, 2025
The job posting is for a client-facing Integration Engineer role within the Client Experience team. The role involves designing and building custom integrations, improving operational efficiency, and providing technical support. The ideal candidate should have a bachelor's degree in a related field, 5+ years of experience in a technical role, expertise in Python and Golang, and experience with cloud-based technologies and API integrations.
Staff Machine Learning Engineer - Community Support Engineering
Company: Airbnb
Location: Remote
Posted Nov 21, 2025
The text discusses the Community Support Products (CSP) Machine Learning team at Airbnb, which is responsible for driving customer support initiatives using generative AI technologies. The team develops and enhances various AI models, ML services, and tools to provide an intelligent, scalable, and exceptional service experience. The role requires a PhD or Masters degree in CS or equivalent experience, 6+ years of ML engineering experience, and a deep passion for building efficient and scalable ML-powered products. The team values diversity and inclusion, and Airbnb is committed to providing a disability-inclusive application and interview process.
Manager/Director of Strategic Partnerships
Company: Aria Systems
Location: USA
Posted Nov 21, 2025
Aria Systems is seeking a full-time Manager/Director of Strategic Partnerships to drive channel sales and revenues with existing strategic partners like ServiceNow and Salesforce. The role involves building and maintaining strong partner relationships, managing partner accounts, collaborating with internal teams, and developing strategic plans to expand the company's partnership ecosystem. Aria offers a flexible, rewarding work environment with competitive salaries, benefits, and stock options.
Staff Frontend Software Engineer - Reddit Answers
Company: Reddit
Location: Remote
Posted Nov 21, 2025
Reddit is expanding its teams and seeking talented individuals for a remote-friendly role in the Reddit Answers product space. The role involves ideating, designing, building, and scaling products with a focus on the web platform. The company offers comprehensive benefits and a competitive pay range.