Customer Satisfaction Jobs

802,276 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

hospital health system research

RN Job 2 - 8 South Cystic Fibrosis - PRN

Company: Wellstar Health System

Location: Augusta, Georgia

Posted Nov 03, 2025

View Details Apply on healthecareers.com
dental insurance health insurance health savings account

Medical Assistant/Patient Support Associate, Cardiology

Company: Endeavor Health

Location: Arlington Heights, Illinois

Posted Nov 03, 2025

View Details Apply on healthecareers.com
professional growth

Nurse Manager I, Cardiac Cath Lab (Fontana)

Company: Kaiser Permanente

Location: Fontana, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
relocation assistance loan repayment program wellness program

RN, Surgery/Operating Room, 6:30a-3:00p

Company: Norton Healthcare

Location: Madison, Indiana

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Physician Associate - ENT

Company: Summit Health Medical Group

Location: Bend, Oregon

Posted Nov 03, 2025

View Details Apply on healthecareers.com
relocation assistance loan repayment program wellness program

RN WOW, Med/Surg Telemetry, 6:45a-7:15p Weekends

Company: Norton Healthcare

Location: Louisville, Kentucky

Posted Nov 03, 2025

View Details Apply on healthecareers.com
health insurance professional growth research

RN, Outpatient ENDO, PACU

Company: Kaiser Permanente

Location: Clackamas, Oregon

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Physician Associate- Rheumatology

Company: Summit Health Medical Group

Location: Bend, Oregon

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time be or bc

OBGYN - Physician (Contingent) - Southeast, MI

Company: Trinity Health

Location: Ann Arbor, Michigan

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) health system full-time

Medical Assistant I/II/III-Neurology-Kelsey Seybold Clinic: Aliana

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
hospital

Practice Manager

Company: The Valley Health System

Location: Henderson, Nevada

Posted Nov 03, 2025

View Details Apply on healthecareers.com
be or bc prn

NP - Urology

Company: CHRISTUS Health

Location: Tyler, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages

Customer Satisfaction in Remote 3,489,178 jobs Customer Satisfaction in Other US Location 3,035,578 jobs Customer Satisfaction in New York City, NY 806,442 jobs Customer Satisfaction in Multiple Locations 710,150 jobs Customer Satisfaction in USA 636,748 jobs Customer Satisfaction in Washington DC 491,890 jobs Customer Satisfaction in Chicago, IL 472,458 jobs Customer Satisfaction in San Francisco, CA 406,434 jobs Customer Satisfaction in Atlanta, GA 326,116 jobs Customer Satisfaction in worldwide 319,452 jobs Travel Jobs 79,837 jobs Full Time Jobs 46,687 jobs Retirement Plan Jobs 43,124 jobs 401(K) Jobs 37,542 jobs Health Insurance Jobs 34,384 jobs Life Insurance Jobs 33,039 jobs