Customer Satisfaction Jobs

802,276 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

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OB/GYN - Gynecology - Physician - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Licensed Vocational Nurse (LVN) I/II/III - Plastic Surgery - Kelsey Seybold Clinic - Main Campus

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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OB/GYN Physician

Company: Unified Women's Healthcare

Location: Trumbull, Connecticut

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Dermatologist - Privately Owned Practice

Company: Advantage Dermatology

Location: Jacksonville, Florida

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Control Over Your Practice, Schedule, Staff and More: Physician Led, $700K, Mon-Fri, Partnership Track, 6 Weeks Off

Company: Duly Health and Care

Location: Quincy, Illinois

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Nurse Practitioner-Otolaryngology

Company: Banner Health

Location: Tucson, Arizona

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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RN II - Preop/Endo/ PACU - Memorial Village - Kelsey Seybold Clinic

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Physician - OBGYN

Company: Ascension

Location: Winchester, Indiana

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Level III Staff RN - LABOR & DELIVERY

Company: Kaiser Permanente

Location: Moreno Valley, California

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Outpatient Family Med in Western Michigan | Physician Owned Private Practice

Company: Jackson Physician Search

Location: Michigan

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Geriatrician - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Ophthalmology - Cataract Surgeon Position

Company: Northside Hospital

Location: Atlanta, Georgia

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?

Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.

What skills and certifications are most valued in Customer Satisfaction positions?

Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.

Is remote work common for Customer Satisfaction roles?

Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.

What career progression paths exist in Customer Satisfaction?

Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.

What industry trends are shaping Customer Satisfaction today?

AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Customer Satisfaction Jobs

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