Customer Satisfaction Jobs

802,358 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

full-time

Coordinator, Access Center, Days

Company: Norton Healthcare

Location: Louisville, Kentucky

Posted Oct 23, 2025

View Details Apply on healthecareers.com
401(k) continuing education credits dental insurance

RN Case Manager

Company: Endeavor Health

Location: Elmhurst, Illinois

Posted Oct 23, 2025

View Details Apply on healthecareers.com
travel

Diet Clerk

Company: Kaiser Permanente

Location: Fontana, California

Posted Oct 23, 2025

View Details Apply on healthecareers.com
dental insurance employee discount health insurance

Physician-Radiology: Pediatrics

Company: Banner Health

Location: Mesa, Arizona

Posted Oct 23, 2025

View Details Apply on healthecareers.com
health system full-time

Medical Assistant I- Pediatrics - Kelsey Seybold Clinic: Atascocita

Company: Kelsey Seybold Clinic

Location: Humble, Texas

Posted Oct 23, 2025

View Details Apply on healthecareers.com
401(k) dental insurance employee discount

Physician-Radiology: Diagnostic Non-Inv

Company: Banner Health

Location: Tucson, Arizona

Posted Oct 23, 2025

View Details Apply on healthecareers.com
dental insurance employee discount health insurance

Physician-Surgery: Trauma

Company: Banner Health

Location: Tucson, Arizona

Posted Oct 23, 2025

View Details Apply on healthecareers.com

Call Center Specialist

Company: Texas Star Pharmacy

Location: Plano, TX

Posted Oct 23, 2025

Answer and manage incoming phone calls with professionalism and empathy, reflecting our company values. Are you comfortable handling a high volume of phone…

View Details Apply on SimplyHired
full-time

Medical Assistant

Company: Kaiser Permanente

Location: Redwood City, California

Posted Oct 23, 2025

View Details Apply on healthecareers.com
dental insurance employee discount health insurance

Physician-Radiology: Diagnostic Non-Inv

Company: Banner Health

Location: Phoenix, Arizona

Posted Oct 23, 2025

View Details Apply on healthecareers.com
hospital evening shift

Sterile Processing Technician II LA - FT Evening Shift

Company: Kaiser Permanente

Location: Los Angeles, California

Posted Oct 23, 2025

View Details Apply on healthecareers.com
loan repayment program malpractice insurance relocation assistance

Physician-Family Medicine (without OB)

Company: Banner Health

Location: Gilbert, Arizona

Posted Oct 23, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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