Customer Satisfaction Jobs

802,358 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: New York, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

Access Control Specialist - Full Time

Company: Amentum

Location: San Antonio, TX

Posted Oct 23, 2025

Must have and maintain a valid state driver’s license in good standing. Monitor and control the access of employees and visitors in and out of restricted areas…

Registered Nurse ICU

Company: PRN Healthcare, LLC

Location: Pasadena, TX

Posted Oct 23, 2025

Take control of your career with a travel contract or local contract. A robust credentialing team that helps locate and pay for pre-employment labs and testing.

Security Officer - Academic Patrol Operations

Company: Allied Universal

Location: Philadelphia, PA

Posted Oct 23, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Registered Nurse ICU

Company: PRN Healthcare, LLC

Location: Pasadena, TX

Posted Oct 23, 2025

Take control of your career with a travel contract or local contract. A robust credentialing team that helps locate and pay for pre-employment labs and testing.

In-House Caterer

Company: Etz Chaim Synagogue

Location: Jacksonville, FL

Posted Oct 23, 2025

Provide warm, welcoming customer service to congregants, answer questions about ingredients or preparation (especially for those with dietary restrictions), and…

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: Queens, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

Informaticist RN

Company: St Luke's Health

Location: Houston, TX

Posted Oct 23, 2025

RN ‐ Current unencumbered license to practice as a Registered Nurse (RN) by the Texas Board of Nursing. Possess good communication skills (written and verbal)…

Bilingual Customer Service Representative (ON SITE)

Company: Manpower

Location: New York, NY

Posted Oct 23, 2025

Answer inbound calls and provide accurate information and support. Clear, professional communication and active listening skills.

AppleCare Data Scientist

Company: Apple

Location: Austin, TX

Posted Oct 23, 2025

Partner with technical and non-technical stakeholders to translate problem statements and requests into technical requirements.

RN ~ Concierge Primary Care

Company: MD² Scottsdale

Location: Paradise Valley, AZ

Posted Oct 23, 2025

Valid drivers license and ability to make house/office calls. Strong interpersonal skills and highly developed ability to actively listen to others.

Cashier/Stocker

Company: Biltmore Chevron

Location: Phoenix, AZ

Posted Oct 23, 2025

Looking for Retail Associates with customer service and cash handling experience. What we are looking for:*. Part time graveyard shift (10pm-6am) 2 days/wk.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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