Customer Satisfaction Jobs

802,388 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Per Diem Staff Pharmacist | Renton, Washington

Company: Soliant

Location: Renton, WA

Posted Oct 22, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required.

Event Marketing Assistant

Company: Pioneer Pathways Initiative

Location: Dallas, TX

Posted Oct 22, 2025

Event Marketing Assistants represent leading nonprofit organizations through high-impact, face-to-face interactions at exciting community events.

Senior Marketing Manager - Portfolio Group

Company: Aramark

Location: Philadelphia, PA

Posted Oct 22, 2025

You?ll develop and activate scalable tools, training, and reporting systems, serving as a bridge between high-performing client accounts and internal teams.

Customer Care Specialist - I

Company: Forever Living Products International, LLC.

Location: Scottsdale, AZ

Posted Oct 22, 2025

Answers calls and responds to emails in a prompt and courteous manner reflecting a positive, friendly, warm telephone tone and persona.

Graphic Designer

Company: FastSigns of West Jacksonville

Location: Jacksonville, FL

Posted Oct 22, 2025

Mount and/or laminate prints, proofread signs, and conduct quality assurance to ensure the efficient production of quality, accurate signs.

Plumbing Service Technician

Company: Bumble Breeze Plumbing Heating & Cooling

Location: Las Vegas, NV

Posted Oct 22, 2025

Daily tasks include the technical aspect of the job, collecting payments, giving accurate and detailed information about each home and situation, maintaining…

UN Commercial Driver

Company: Lakeshore Recycling Systems LLC

Location: Chicago, IL

Posted Oct 22, 2025

Must not have any license suspensions within the last 2 years. Operate vehicle in accordance with Lakeshore Waste Services safety and Life Critical Rules, OSHA…

Plumbing Maintenance Technician

Company: Gene Johnson Plumbing & Heating

Location: Mukilteo, WA

Posted Oct 22, 2025

Valid driver's license with satisfactory driving record. Ability to diagnose and recognize plumbing code errors, along with determining corrective and…

Journeyman Plumber

Company: The University of Texas at Austin Facilities Services

Location: Austin, TX

Posted Oct 22, 2025

This job requires a class "C" operator's driver's license. Texas Class "C" driver's license or ability to obtain one 30 days after becoming a Texas resident.

Sr Graphic Designer

Company: Jewelers Mutual Insurance Company, SI

Location: Dallas, TX

Posted Oct 22, 2025

Proficiency with creative production tools (Adobe Creative Suite preferred), MS Office, and project management platforms (Workfront, JIRA, etc.).

RN (Registered Nurse) NOC SHIFT Full-Time 4/2

Company: Mission Hills Post Acute Care

Location: San Diego, CA

Posted Oct 22, 2025

Must possess a current, unencumbered, active license to practice as an RN in California. COVR scheduling app: Pick up shifts on your phone.

Field Technician (Mechanic) (Pump, Power & HVAC)

Company: EquipmentShare

Location: Newark, CA

Posted Oct 22, 2025

Valid driver's license with acceptable driving record. As a field technician, you'll use our tech to create, assign, and monitor work orders, track machine…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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