Customer Satisfaction Jobs

802,411 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Data Scientist

Company: IPG Health

Location: New York, NY

Posted Oct 22, 2025

The agency is comprised of a diverse team of solution architects—social scientists, experience engineers, medical experts, business strategists and creative…

Customer Service Specialist

Company: Quality 1st Basement Systems

Location: Cliffwood, NJ

Posted Oct 22, 2025

Ability to handle a high volume of inbound and outbound calls. Answer inbound calls, set sales appointments, set annual maintenance or customer warranty service…

IT Analyst

Company: Auld & White Constructors

Location: Jacksonville, FL

Posted Oct 22, 2025

Bachelor's degree in IT, Computer Science, or related field. Design, develop, and maintain reports/dashboards (Crystal Reports, SSRS, Power BI, Excel).

Customer Service and Sales Representative

Company: Astound Promotions

Location: Austin, TX

Posted Oct 22, 2025

Collaborate with team members to improve overall customer service, sales, and client growth strategies. Follow up with clients to ensure satisfaction and…

HVAC Technician - CHOOSE YOUR SHIFT - Up to $50/hour - Up to $10k Sign On

Company: Wm Henderson Plumbing, Heating and Cooling

Location: Wilmington, DE

Posted Oct 22, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Commercial Plumber

Company: Elge Plumbing

Location: Jacksonville, FL

Posted Oct 22, 2025

Must have a valid driver’s license, possess and maintain a satisfactory driving record. Uses a variety of hand tools, following blueprints, wiring diagrams,…

Experienced M-F AM Part Time Cleaner Philadelphia 19123

Company: ABMC Janitorial Inc.

Location: Philadelphia, PA

Posted Oct 22, 2025

ABMC Janitorial is looking for a long term permanent Experienced office cleaner to work in a medical building part time M-F from 10am to 2pm in the vicinity of…

HVAC Technician - CHOOSE YOUR SHIFT - Up to $50/hour - Up to $10k Sign On

Company: Wm Henderson Plumbing, Heating and Cooling

Location: West Chester, PA

Posted Oct 22, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Project Manager

Company: Allegiance Staffing of Phoenix

Location: Chandler, AZ

Posted Oct 22, 2025

Track project progress, identify risks, and drive technical solutions. Manage *product schedules, risk management, design, validation, and integration efforts*.

Plumbing Service Manager

Company: Anveta Inc

Location: Phoenix, AZ

Posted Oct 22, 2025

Relevant certifications or licenses in plumbing are a plus. The Plumbing Service Manager will oversee daily plumbing operations, manage service schedules,…

Experienced Custodian Weekend Only 9am-1pm Philadelphia 19106

Company: ABMC Janitorial Inc.

Location: Philadelphia, PA

Posted Oct 22, 2025

This is a 24/7 building and the customer will be working while we clean so you much be a professional, quiet, low talking, polite and courteous to employees,…

Principal AI Engineer

Company: CPS Energy

Location: San Antonio, TX

Posted Oct 22, 2025

Excellent communication skills and the ability to articulate complex technical concepts to both technical and non-technical audiences.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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