Customer Satisfaction Jobs

802,484 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Customer Care Representative

Company: Delagroup Business Specialists

Location: Encinitas, CA

Posted Oct 22, 2025

You’ll gain hands-on experience with real customers, develop communication and problem-solving skills, and have the opportunity to move into leadership roles as…

Journeyman Plumber - Service

Company: Mend Services

Location: Buda, TX

Posted Oct 22, 2025

Good driving record and current drivers license. Current Journeyman Plumber's license. Ability to lift up to 50 lbs; able to push, pull, carry and maneuver…

Customer Service Specialist

Company: Hard Rock Digital

Location: Las Vegas, NV

Posted Oct 22, 2025

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Remote Customer Service Representative

Company: Latona School Associates

Location: Seattle, WA

Posted Oct 22, 2025

Follow established procedures for data entry, issue tracking, and resolution. Communicate regularly with the team and supervisor regarding customer feedback,…

Security Officer - Auto Patrol

Company: Allied Universal

Location: Fremont, CA

Posted Oct 22, 2025

A valid driver's license will be required for driving positions only. Possession of a Guard Card or relevant license is preferred.

Identity and Access Analyst

Company: SWBC

Location: San Antonio, TX

Posted Oct 22, 2025

Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field from an accredited four-year college or university, or equivalent…

Project Manager — WWTP (Water / Wastewater Treatment Plant) - Tallahassee

Company: Petticoat-Schmitt

Location: Jacksonville, FL

Posted Oct 22, 2025

Inspire a culture of safety, clarity, and collaboration across field and office teams. Manage all phases of water and wastewater treatment plant construction,…

Sr Category Manager, Blink

Company: Amazon.com Services LLC

Location: Bellevue, WA

Posted Oct 22, 2025

Manage and own the promotional strategy and planning across all channels including iteration, developing a bundling strategy, modeling, forecasting, and post-…

Product Specialist

Company: IRIS USA, Inc.

Location: Surprise, AZ

Posted Oct 22, 2025

Occasional exposure to the manufacturing and distribution plant consisting of moving mechanical parts or heavy machinery, vibrations, fumes, unpleasant odors,…

Security Officer - Patrol Driver Clearance Required

Company: Allied Universal

Location: Sunnyvale, CA

Posted Oct 22, 2025

A valid driver's license will be required for driving positions only. A valid driver's license is required in accordance with Allied Universal driver policy…

Program Manager, Ring Customer Support Security

Company: Amazon.com Services LLC

Location: Hawthorne, CA

Posted Oct 22, 2025

You’ll interface with a diverse team of customer service agents, software, hardware, and network engineers, sales teams, security and privacy experts,…

Tradesman Plumber - Service

Company: Mend Services

Location: Buda, TX

Posted Oct 22, 2025

Good driving record and current drivers license. Current Journeyman Plumber's license. Ability to lift up to 50 lbs; able to push, pull, carry and maneuver…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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