Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Commercial Service Plumber

Company: CD Mechanical

Location: Friendswood, TX

Posted Oct 20, 2025

Valid driver’s license with a clean driving record. Respond to service calls and troubleshoot plumbing issues.

Ethel M Chocolates - Harry Reid Airport: Part Time Retail Associate

Company: Mars

Location: Las Vegas, NV

Posted Oct 20, 2025

Ethel M Chocolates Sales Associates, with an unforgettable personality, a forever smile, and a passion to serve our guests are the focal point to building our…

Entry Level Sales Associate

Company: Confidential

Location: San Diego, CA

Posted Oct 20, 2025

Must have your own vehicle. Due to our recent client demand, we have immediate openings for our entry-level *customer service*, event *sales positions*!

Assistant Director of Graphic Design (HR title: Graphic Designer I)

Company: Southern Methodist University

Location: Dallas, TX

Posted Oct 20, 2025

The position collaborates with other external departments to develop and manage the strategy and production of all graphic assets for athletic digital use on…

SALES ASSOCIATE NEXPRESS (FLEX)

Company: Navy Exchange Service Command

Location: Jacksonville, FL

Posted Oct 20, 2025

Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning…

Machine Operator

Company: Closets By Design Chicago South

Location: Lisle, IL

Posted Oct 20, 2025

Operate woodworking machinery and hand tools. Experience with woodworking equipment and hand tools is a plus. Follow quality and safety standards.

HVAC Chiller Service Technician

Company: McCloskey Mechanical Contractors, Inc.

Location: Los Angeles, CA

Posted Oct 20, 2025

HVAC license preferred but not required. We are seeking an experienced candidate who can diagnose, repair, troubleshoot and install various mechanical equipment…

Sheet Metal

Company: Carl's Air Conditioning & Sheet Metal, Inc.

Location: Henderson, NV

Posted Oct 20, 2025

We’re searching for an experienced *Sheet Metal Fabricator* with at least 5 years of practical experience in the HVAC or metal fabrication field.

Head Chef and Kitchen Manager

Company: Pecan Craft Kitchen

Location: Saint Johns, FL

Posted Oct 20, 2025

Work closely with the Managing Partner and General Manager to achieve overall restaurant goals, including guest satisfaction and financial targets.

Senior Tax Manager – Settlement Fund Compliance

Company: ARCHER Systems, LLC

Location: Dallas, TX

Posted Oct 20, 2025

Liaise with the India-office Tax Manager to ensure processes and procedures are in place to remain in compliance with all relevant tax regulations including…

Service Plumbers

Company: Rakeman Plumbing

Location: North Las Vegas, NV

Posted Oct 20, 2025

Valid Nevada drivers license with clean driving record. Ability to handle plumbing tools and equipment (pipe wrenches, pipe cutters, wirsbo tool, Ridgid Pro-…

Ammonia Refrigeration Technician

Company: C&L Refrigeration

Location: Los Angeles, CA

Posted Oct 20, 2025

Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers,…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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