Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Independent Contractor Roofer

Company: Green Attic Insulation

Location: Schiller Park, IL

Posted Oct 20, 2025

Maintain tools and equipment in good working condition. Install, repair, and maintain roofs using metal, shingle, and other roofing materials.

Chef de Cuisine

Company: university of washington

Location: Seattle, WA

Posted Oct 20, 2025

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/…

Lead HVAC Installer

Company: Creeks Air Conditioning & Heating

Location: Ponte Vedra Beach, FL

Posted Oct 20, 2025

Clean driving record and valid driver’s license. Maintain accurate job documentation and ensure proper use of company resources and tools.

Client Service Associate

Company: Northwestern Mutual

Location: San Antonio, TX

Posted Oct 20, 2025

A Health and Life license is required or must be obtained within two months of employment. Ensure accuracy and compliance by reviewing applications and…

Security

Company: Lucky Silver Gaming

Location: North Las Vegas, NV

Posted Oct 20, 2025

Demonstrate accurate cash handling skills and the ability to follow gaming policies and practices for cash movement. Must be able to stand 95% of shift.

Groundskeeper / Porter

Company: ABM.Com

Location: Philadelphia, PA

Posted Oct 20, 2025

Monitors building security and safety by performing such tasks as locking doors after operating hours and possibly checking electrical appliance use to ensure…

VP of Accounting Operations

Company: Hirschi Companies, LLC

Location: North Las Vegas, NV

Posted Oct 20, 2025

Must have a BA degree in Accounting, Finance, Business, or other type of related field of study. The Vice President of Accounting Operations will play a…

Customer Service Specialist - Hybrid

Company: InnoSource

Location: Phoenix, AZ

Posted Oct 20, 2025

This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…

CDL-A Truck Drivers - Earn Up to $82000/Year - Bonuses + Benefits

Company: C.R. England

Location: Philadelphia, PA

Posted Oct 20, 2025

We’re looking for reliable, safety-focused drivers who take pride in providing exceptional service. Top-of-the-line automatic transmission trucks, hauling 53'…

Heating, Ventilation, and Air Conditioning Technician

Company: Blue Collar HVAC

Location: Las Vegas, NV

Posted Oct 20, 2025

Valid driver’s license and clean driving record. Maintain company vehicle, tools, and equipment in good working order. Competitive pay based on experience.

CLASS A-$28 B-$27 DRIVER W/TANKER, M-F, 4AM START + DAILY OT,10-12 HOUR DAYS, PAID WKLY

Company: Elite HR Logistics Inc.

Location: San Diego, CA

Posted Oct 20, 2025

Our drivers are responsible for driving to and from customer locations and collecting and delivering Cooking oil and Grease. Pass drug and alcohol test.

HVAC Installation Supervisor

Company: Confidential

Location: San Jose, CA

Posted Oct 20, 2025

Supports good customer relations by ensuring that installations are performed according to desired specifications at minimal cost, completed on schedule and…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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