Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
IBM's job posting highlights opportunities for growth, collaboration, and innovation in a supportive environment. The Offer Specialist role emphasizes teamwork, attention to detail, and career development within a global network.
Genesys Cloud Consultant
Company: IBM
Location: Giza, EG
Posted Dec 18, 2025
This text describes a senior role in IBM Consulting focused on delivering contact center transformations. It outlines leadership responsibilities, technical expertise in Genesys Cloud, and requirements for managing cross-functional teams. The role emphasizes innovation, client collaboration, and technical architecture design.
Managing Consultant - Cyber Threat Management Consultant
Company: IBM
Location: Riyadh, SA
Posted Dec 18, 2025
The text describes a Senior Managing Security Consultant role focusing on cyber security solutions, client relationship management, and technical expertise. It outlines responsibilities such as threat analysis, solution development, and team leadership, along with required qualifications in security operations and certifications.
Product Manager, Compilation Technologies and Enterprise Products
Company: IBM
Location: Markham, CA
Posted Dec 18, 2025
This text promotes an IBM Software career opportunity, emphasizing innovation, growth, and impactful work in AI-powered cloud-native solutions. It outlines a Product Manager role with responsibilities in strategic direction, cross-functional collaboration, and modernization initiatives, requiring technical expertise and leadership skills.
Package Consultant - SAP SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
The text describes a career in IBM Consulting focused on client collaboration, hybrid cloud/AI solutions, and innovation. It highlights opportunities for growth, technical expertise, and customer-centric problem-solving in global delivery centers.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
The text describes IBM's recruitment role for an Offer Specialist, emphasizing teamwork, innovation, career growth, and a supportive work environment. It highlights the importance of attention to detail, communication skills, and process improvement in the offer management process.
Senior Engineer I - HashiCorp
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This role involves contributing to IBM's cloud solutions, collaborating with teams on infrastructure and security, and offering growth opportunities in a dynamic environment.
DELIVERY MANAGER-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This job description highlights a career in IBM Consulting focused on digital transformation, hybrid cloud, and AI initiatives. The role involves managing employee benefits, compensation processes, and ensuring compliance with policies. It emphasizes collaboration, career growth, and working with global clients through strategic partnerships and technology platforms.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This text describes a Senior Product Manager AI role at IBM Software, focusing on driving AI-driven capabilities for enterprise solutions. It highlights innovation, global collaboration, and impactful work in shaping AI integration platforms with strong emphasis on governance and scalability.
Senior Consultant - Azure / Power Platform
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
IBM Consulting offers a career focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and long-term growth. The role requires expertise in Microsoft Azure and Power Platform, with a strong emphasis on delivering impactful results through strategic partnerships and technical leadership.
Project manager, Technology Expert Labs
Company: IBM
Location: BUDAPEST, HU
Posted Dec 18, 2025
The text describes IBM's Technology Expert Labs, emphasizing their role in helping clients adopt and optimize IBM technology solutions globally. It highlights services like strategic planning, AI implementation, and cloud adoption, along with job responsibilities for Project Managers focused on delivering successful outcomes through teamwork and agile methodologies.
Order to Cash Process Owner (SOS Team Members)
Company: IBM
Location: Naga City, PH
Posted Dec 18, 2025
This job description outlines the role of an OTC Team Leader at IBM, focusing on managing the end-to-end orderto cash process, leading a team, ensuring compliance with policies and regulations, and driving process improvements. The position requires strong leadership, analytical skills, and experience in B2B collections, with a focus on operational efficiency and customer service.