Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Site Reliability Engineer

Company: KUBRA

Location: Tempe, AZ

Posted Oct 07, 2025

Effective in explaining complex technical issues to both technical and non-technical audiences. Work closely with Development, Infrastructure, and Operations…

Chef

Company: Kitchens for Good

Location: San Diego, CA

Posted Oct 07, 2025

Maintain kitchen budget and cost controls. Inspect and maintain kitchen equipment, recommending repairs or replacements as needed.

Executive Chef

Company: Agemark

Location: Glendale, CA

Posted Oct 07, 2025

Exceptional leadership skills; able to inspire, coach, and develop a motivated culinary team. Manage inventory, ordering, and cost controls to meet budget goals…

Unarmed Security Officer Immediate Start

Company: Security Reconnaissance Team

Location: San Antonio, TX

Posted Oct 07, 2025

Must have a current driver's license and a clean driving record. Must have a Level II Non-Commissioned (Unarmed) TX PSB security license in hand.

Customer Service Representative

Company: Donnelly's Home Comfort Specialists

Location: Plymouth Meeting, PA

Posted Oct 07, 2025

Convert incoming customer calls into booked service appointments. Make outbound calls based on membership needs and follow up on existing customers.

Associate Product Analyst

Company: Planview Incorporated

Location: Austin, TX

Posted Oct 07, 2025

Ability to quickly learn and adapt to new tools and technologies, especially AI-powered tools like ChatGPT, data visualization platforms, and workflow…

HVAC Sales Tech

Company: Sierra Air Conditioning & Plumbing

Location: Las Vegas, NV

Posted Oct 07, 2025

Possess a valid driver’s license. *Gas cards* and tools to succeed in the field. OSHA 10 certification for new construction. *Company van, phone, and tablet*.

Sr. Consumer Loan Specialist - Sales Customer Service

Company: Republic Finance

Location: Missouri City, TX

Posted Oct 07, 2025

Valid driver's license, reliable transportation, and auto insurance. Answers incoming phone calls; checks branch’s voicemail. If so, please read on!

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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