Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Executive Sous Chef

Company: Gen3 Hospitality 89119 & 89109

Location: Las Vegas, NV

Posted Oct 07, 2025

Train, develop and evaluate personnel on proper use of standard kitchen equipment and tools, techniques and skills. Must hold a current ServSafe certificate.

Manager, Product Marketing - New Content Experiences

Company: Netflix

Location: Los Angeles, CA

Posted Oct 07, 2025

Build go to market strategy for feature launches - develop key audiences, channels, countries to activate, messages, etc.

Principal Architect – Networking

Company: Red8

Location: Chicago, IL

Posted Oct 07, 2025

Support field-facing activities (customer briefings, workshops, executive presentations). This senior technical leader drives networking strategy across data…

Truck Driver CDL A Regional Teams

Company: Ryder System

Location: Houston, TX

Posted Oct 07, 2025

Ensuring compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines. Hours Per Week: 55 + hours per week.

Development Chef

Company: CH Guenther & Son

Location: San Antonio, TX

Posted Oct 07, 2025

Degree in Food Science, Baking Science, or other technical field from an accredited institution is preferred. Support Sales & Marketing departments by providing…

DORA RISTORANTE - SOUS CHEF

Company: DORA RISTORANTE (NEW OPENING)

Location: La Jolla, CA

Posted Oct 07, 2025

Uphold the highest standards of food safety, food handling, and sanitation requirements to ensure the health and safety of staff and guests.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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