Customer Service Jobs in Atlanta, GA

52,336 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Assistant General Manager, Phipps Plaza

Company: AMIRI

Location: Atlanta, GA

Posted Feb 02, 2025

AMIRI, a global luxury house based in Los Angeles, is seeking an Assistant General Manager for its retail location in Phipps Plaza. The AGM will support retail business objectives by providing exceptional customer service, fostering employee development and teambuilding, ensuring health and safety compliance, managing inventory, and maintaining detail-oriented in-store operations. The ideal candidate will have 23 years of progressively responsible retail leadership experience, strong familiarity with the luxury market, and the ability to lead retail teams in a fast-paced environment. The AGM will work closely with the General Manager, maintaining an active role on the sales floor, analyzing store metrics, and ensuring high sell-through. They will also develop and train team members on relevant KPIs, maintain compliance with laws and regulations, and promote a positive work environment.

Account Sales Representative

Company: Natera

Location: Atlanta, GA

Posted Feb 01, 2025

Natera, a global leader in cell-free DNA testing, is seeking an Account Sales Representative for its Women's Health sales team. The ASR will support Clinical Field Specialists in driving market adoption and business growth through direct sales to medical professionals. Key responsibilities include maintaining customer relationships, promoting quality client-patient relations, and adhering to company policies. The ideal candidate will have a Bachelor's degree, minimum 2 years of sales experience, and a background in medical or biological sciences. Natera offers competitive benefits, a diverse and inclusive workplace, and the opportunity to work in a startup environment. The OTE for the first year is $90,000-$100,000 USD.

Sales Support Specialist

Company: Ingram Content Group

Location: Atlanta, GA

Posted Jan 31, 2025

This job description outlines a role that provides administrative support to a print-on-demand sales team and clients, aiming to boost sales growth and meet sales objectives. The role involves client onboarding, facilitating communication across teams, identifying sales opportunities, and assisting in the implementation of sales strategies. The ideal candidate should have 3 years of sales experience, client management skills, and book industry experience. They should be sales-focused, have excellent communication skills, and be proficient in Microsoft Office and CRM tools. The role also involves travel, maintaining consistent attendance, and working in a fast-paced environment. Benefits include a competitive salary, generous holiday, life assurance, company pension scheme, sick pay scheme, continuous professional development, business casual dress code, free parking, hot drinks, snack and drink vending machines, gym membership, and corporate discounts.

Technical Support Associate_Mandarin Speaking

Company: Chowbus

Location: Atlanta, GA

Posted Feb 01, 2025

Chowbus, a well-funded food startup based in Chicago, is seeking a Technical Support Associate. The role involves installing and supporting restaurant technology, managing partnerships, and collaborating cross-functionally. Key responsibilities include configuring Chowbus products, resolving customer and restaurant inquiries, and optimizing business performance. The ideal candidate should be bilingual in English and Mandarin, have relevant experience, and preferably prior startup experience. A fair compensation package, benefits, and flexible PTO are offered.

HR Manager

Company: TRACTIAN

Location: Atlanta, GA

Posted Jan 31, 2025

TRACTIAN is a company that values its people and culture, emphasizing transparency, grit, and a cando attitude. The HR Manager will be a strategic partner, overseeing HR functions, ensuring compliance, and implementing programs for employee engagement, development, and retention. The role requires a Bachelor's degree in HR or related field, 5+ years of HR management experience, and strong knowledge of labor laws and HR best practices. The company offers competitive compensation, benefits, and opportunities for growth and learning.

Product Support Specialist I - Remote (FE)

Company: Xplor Technologies

Location: Atlanta, GA

Posted Feb 01, 2025

Xplor is a global technology company that provides cloud-based solutions to small and medium-sized businesses, enabling them to manage their operations efficiently. The company is currently seeking a Product Support Specialist for its Field Services vertical. The role involves handling customer inquiries, troubleshooting software issues, and improving technical documentation. The ideal candidate should have at least 2 years of related experience, proficiency in Microsoft Office, and strong communication skills. Xplor values simplicity, people-centric design, purposeful action, and community creation.

Key Account Sales Manager

Company: Ingram Content Group

Location: Atlanta, GA

Posted Jan 31, 2025

The job description outlines a role focused on maximizing new publisher acquisition and managing existing accounts to drive sales growth in print on demand services. Key responsibilities include managing a portfolio of publishers, proactively acquiring new business, building strong client relationships, collaborating with various teams, and providing performance reports. The ideal candidate should have 35 years of experience in sales or the book industry, strong interpersonal and negotiation skills, and proficiency in MS Office and CRM for sales forecasting. The role requires travel, extended periods of sitting, and effective use of a personal computer.

Sr. Change Management Consultant

Company: Esri

Location: Atlanta, GA

Posted Jan 31, 2025

Esri is seeking a change management consultant with 5+ years of experience to help organizations achieve their geospatial objectives. The role involves partnering with Esri customers and account teams to develop change management solutions, ensuring projects meet objectives on time and on budget. Responsibilities include supporting exceptional design delivery, managing projects, and leveraging change management and workforce knowledge. The ideal candidate should have strong project management skills, creativity, analytical skills, and the ability to travel up to 40% of the time. Esri offers competitive total rewards, including health benefits, 401k programs, and opportunities for personal and professional growth. The base salary range is $73,320 - $114,400 USD.

IT Support Analyst

Company: Cennox

Location: Atlanta, GA

Posted Feb 02, 2025

The IT Support Analyst role involves providing technical support to end users, resolving service tickets, and maintaining accurate records. Key responsibilities include root cause analysis, hardware and software configuration, asset management, and systems administration. The role requires strong IT knowledge, excellent communication skills, and the ability to learn new technologies. A Bachelor's degree in IT and 2+ years of help desk experience are required. Physical requirements include the ability to sit for long periods and use a computer.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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