Customer Service Jobs in Atlanta, GA

52,336 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Implementation Analyst

Company: Visa Inc,

Location: Atlanta, GA

Posted Jan 31, 2025

Visa is seeking an experienced individual contributor for a hybrid role responsible for supporting Traditional Banks and Credit Union implementation projects. The role involves consulting with customers, managing project plans, and coordinating internal resources. Preferred qualifications include project management experience, EFT/ATM/retail banking experience, and a technology industry background. The position requires travel 5-10% of the time and offers a salary range of $87,200 to $123,400 per year.

Enterprise Sales Manager - South

Company: Tufin

Location: Atlanta, GA

Posted Jan 31, 2025

The job posting is for a sales role focusing on new accounts and upselling/cross-selling within the enterprise sector. The ideal candidate should have at least 5 years of experience selling software solutions at a senior management level, preferably in networking/security or enterprise software. They should have an established network of contacts in major enterprise accounts, strong selling skills, and experience with sales forecasting tools. The role involves building a sales pipeline, controlling the sales process, and meeting revenue goals. It requires day-to-day and overnight travel and excellent communication skills.

Commerical Account Executive - Southeast

Company: Red Canary

Location: Atlanta, GA

Posted Jan 31, 2025

Red Canary is seeking a motivated individual to join their sales team as a Commercial Account Manager, focusing on small businesses within a designated territory. The role involves managing the sales cycle, understanding customer challenges, building relationships, and guiding them through Red Canary's solutions. The company offers tremendous earning potential, a high-volume environment, and the opportunity to partner with Sales Engineering for business growth. The ideal candidate should have up to 5 years of sales experience, familiarity with common sales tools, and the ability to travel up to 50% within the territory. The base salary ranges from $62,500 to $95,000 per year, with an OTE of $125,000 to $190,000. Candidates must be located in GA, FL, NC, SC, MS, or AL.

Senior Software Engineer – Automation & Integration

Company: MacStadium

Location: Atlanta, GA

Posted Jan 31, 2025

MacStadium is seeking a Senior Software Engineer to join their Admin & Portal team. The ideal candidate will have experience with Node.js, relational databases, GraphQL APIs, AWS, and various integrations such as Salesforce, Zendesk, Jira, Chargebee, and Netsuite. They should also have experience with ReactJS, PHP, and CakePHP. The role offers competitive benefits, a flexible work environment, and opportunities for professional development. The compensation range for this role is $110,000 to $130,000.

Accounting - Revenue Analyst

Company: Riveron

Location: Atlanta, GA

Posted Jan 31, 2025

Riveron is seeking an entry-level Revenue Analyst for their Revenue Operations team. The role involves working closely with Managing Directors, handling confidential billing information, and performing tasks such as expense report tracking and analysis. The ideal candidate should have a business degree, proficiency in MS Excel, strong analytical skills, and excellent communication abilities. Riveron values diversity and offers a collaborative, client-centric environment with progressive benefits.

Developer Relations

Company: MacStadium

Location: Atlanta, GA

Posted Jan 31, 2025

MacStadium is seeking an in-house Developer Relations professional to nurture relationships with customers, create technical content, engage with developer communities, and advocate for product improvements. The ideal candidate will have 15 years of iOS or macOS development experience, strong technical writing skills, and a passion for engaging with developers. The role offers competitive benefits, flexible work environment, and opportunities for professional development.

Project Manager III

Company: Reply

Location: Atlanta, GA

Posted Jan 31, 2025

Valorem Reply, an award-winning digital transformation firm, seeks a Project Manager III to oversee technical consulting engagements. The role involves managing project schedules, budgets, and client satisfaction, while ensuring team adherence to delivery methodologies. The ideal candidate should have a Bachelor's degree in Business Management, agile and waterfall project management experience, custom application development project delivery experience, and professional services industry experience. Experience with Azure DevOps or Jira for agile project delivery is preferred. Reply specializes in designing and implementing solutions based on new communication channels and digital media, serving global industrial groups in various sectors.

Administrative Assistant

Company: Rhythm Software, Inc.

Location: Atlanta, GA

Posted Jan 31, 2025

The job posting is for an Administrative Assistant position at a SaaS company in Atlanta, GA. The role involves supporting the CEO, coordinating office activities, working with marketing and finance teams, and providing HR administrative support. The ideal candidate should have a Bachelor's degree, 2+ years of executive administrative support experience, accounting software proficiency, and strong organizational and communication skills. The company values a serverless computing approach, microservices architecture, and customer delight.

Field Engineer - LRF

Company: EchoStar

Location: Atlanta, GA

Posted Jan 31, 2025

EchoStar, a company reimagining connectivity through satellite television, livestreaming, and smart home services, is seeking a Field Engineer for its DISH Technologies division. The Field Engineer will provide 24/7 on-call support for Local Receive Facility (LRF) systems in the Southeast Region, including installation, maintenance, and optimization. Key responsibilities include troubleshooting, working with vendors, maintaining records, and driving self-development. The ideal candidate should have a BA/BS, 5 years of experience in Television Engineering or related fields, and proficiency in RF collection, electrical theory, and test equipment. The role involves 100% travel and requires a valid driver's license.

Product Owner- PSA

Company: Rev.io

Location: Atlanta, GA

Posted Jan 31, 2025

Revio, an Atlanta-based company with offices in West Virginia, offers configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, AV security integration, and other related industries. Their modern cloud-based software delivers a complete quote-to-cash experience, enabling clients to grow revenue efficiently. Revio has been recognized as a Great Place to Work, with 97% of employees agreeing, due to their mission, vision, and ACT TOP values. The Product Owner for Revio's PSA platform will lead with a clear vision to deliver innovative and efficient Professional Services Automation and Billing solutions, maximizing value and ensuring clear communication of product scope and features.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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