Customer Service Jobs in Atlanta, GA

52,336 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Customer Success Account Manager

Company: MedTrans Go

Location: Atlanta, GA

Posted Jan 27, 2025

MedTrans Go is seeking a Customer Success Account Manager for a full-time hybrid role based in Atlanta, GA or North Carolina. The ideal candidate should have a passion for healthcare technology, excellent communication skills, and experience in account management or customer success. The role involves managing customer accounts, onboarding new customers, driving technology adoption, and identifying upsell/cross-sell opportunities. The company offers competitive compensation, benefits, and opportunities for career growth in a fast-paced startup environment.

Tax Manager (Fluent in German)

Company: Aprio

Location: Atlanta, GA

Posted Jan 28, 2025

Aprio is a nationally ranked CPA and advisory firm with 22 US office locations and over 2100 team members. They offer a top-rated culture, vast growth opportunities, and competitive compensation. The firm is currently seeking a Senior Tax Manager with fluent German skills, 4+ years of federal tax consulting experience, and a CPA preference. Aprio provides medical, dental, vision insurance, 401k with profit sharing, and flexible working environment. They encourage diversity and offer continuous learning opportunities.

EVS Specialist

Company: Aramark

Location: Thomasville, GA

Posted Jan 27, 2025

Actuary - International

Company: CVS Health

Location: Atlanta, GA

Posted Jan 27, 2025

Site Supervisor (Onsite)

Company: May Mobility

Location: Atlanta, GA

Posted Jan 27, 2025

May Mobility, based in Ann Arbor, Michigan, is revolutionizing urban landscapes through autonomous technology. Their vehicles, powered by innovative MultiPolicy Decision Making (MPDM) technology, offer more than self-driving capabilities. They bridge public transit gaps, provide safe and enjoyable rides, and contribute to greener, more livable spaces. The company, founded in 2017, has already delivered over 300,000 autonomy-enabled rides worldwide. They are currently hiring a Site Supervisor to ensure safe and positive experiences for riders, contracted Autonomous Vehicle Operators, and customers. The role involves coordinating daily logistics, handling issues, and maintaining a culture of safety. The ideal candidate should have technical aptitude, data collection skills, strong communication abilities, and experience in a fast-paced, customer-focused environment.

Account Executive: Southeast

Company: Place Showroom

Location: Atlanta, GA

Posted Jan 27, 2025

Place Showroom is seeking a dynamic and experienced Specialty Account Executive to join their team. The ideal candidate will have established relationships with women's apparel retailers in the southeastern US, excellent people skills, and a proven ability to work in a high-pressure, fast-paced industry. The role involves contemporary and young contemporary wholesale sales, participating in product knowledge seminars with designers, traveling to trade shows, identifying new business opportunities, and developing strategies to maintain and increase sales. The candidate will also be responsible for servicing accounts through travel and road work in the assigned territory, and working closely with a supportive and innovative team.

Sr Director Leadership Learning and Development

Company: Coupa Software

Location: Atlanta, GA

Posted Jan 27, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. The Senior Director of Leadership Learning and Development will design and develop programmatic solutions for building leadership capability, enabling employee career development, and enhancing the organization's culture. This role requires a seasoned professional with 10+ years of experience in senior level Learning & Development roles, strong technical agility, and excellent communication skills.

Senior Tax Manager (Fluent in German)

Company: Aprio

Location: Atlanta, GA

Posted Jan 28, 2025

Aprio is a nationally ranked CPA and advisory firm with 22 US office locations and over 2100 team members. They offer a top-rated culture, vast growth opportunities, and competitive compensation. The firm is currently seeking a Senior Tax Manager with fluent German skills, recent experience in public accounting, and 5+ years of federal tax consulting or compliance experience. Aprio provides a comprehensive benefits package, including medical, dental, vision insurance, 401k with profit sharing, and tuition assistance. The firm is committed to diversity and equal opportunity employment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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