Customer Service Jobs in Atlanta, GA

52,338 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Area Manager, CPG

Company: VORTO

Location: Atlanta, GA

Posted Jan 25, 2025

Vorto is a company focused on increasing sustainability and job creation by optimizing supply chains using AI technology. They are seeking an Area Manager CPG to oversee regional logistic program operations, manage driver communities, and ensure efficient and cost-effective product movement. The role requires 50-100 travel, proficiency in Microsoft Office, strong communication skills, and a commitment to excellent customer service. Vorto offers a competitive compensation package, benefits, and a modern office space in downtown Denver.

Design Engineering Manager

Company: Phoenix Stamping Group

Location: Atlanta, GA

Posted Jan 25, 2025

Phoenix Stamping is a growing manufacturing company with a family-oriented work environment, offering competitive pay and benefits. The company, established in 1986, specializes in sheet metal and rod products for various industries across North America. They are seeking a Design Engineering Manager to lead the Design Engineers, provide technical leadership, and manage engineering design-related activities. The role involves planning and implementing customer support functions, managing processes, and continuously improving operations. The ideal candidate should have a Bachelor's degree in Mechanical Engineering, 5+ years of experience in design engineering, and proficiency in Autodesk Inventor or similar 3D modeling software.

Service Technician II

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 25, 2025

Facilities Watch Officer

Company: Leidos

Location: Augusta, GA

Posted Jan 25, 2025

Software Engineer, Distributed Systems (Go and/or Rust)

Company: Cloudflare

Location: Atlanta, GA

Posted Jan 26, 2025

Cloudflare is a rapidly growing company seeking talented Distributed Systems Engineers to work on high-impact projects. The role involves building and operating software that powers millions of Internet properties worldwide. Desirable skills include protocol-level understanding, proficiency in multiple programming languages (bonus points for Go and Rust), strong systems-level programming skills, and experience with continuous integration and source control. The company offers competitive compensation, equity participation, and a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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