Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

LOB Trainer Associate - Lockbox Operations

Company: PNC

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Director PERS Commercial Operations - Americas

Company: GE Vernova

Location: Atlanta, GA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Assistant Manager - Shoppes at Atlanta

Company: Gap Inc.

Location: Kennesaw, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Merchandise Associate-Sales Floor

Company: The TJX Companies, Inc.

Location: Augusta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Full-Time Store Merchandising Supervisor

Company: Kohl's

Location: Buford, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Account Manager III - Chromatography Consumables

Company: Thermo Fisher Scientific

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Pharmacy Technician

Company: CVS Health

Location: Conyers, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Research - Graphic Designer/Coordinator - Vice President

Company: Morgan Stanley

Location: Alpharetta, GA

Posted Jan 25, 2025

View Details Apply on The Muse
experienced field and events marketing leader global field marketing program partner activations in EMEA and APAC

Global Head of Field Marketing - United States

Company: JumpCloud

Location: Atlanta, GA

Posted Jan 25, 2025

JumpCloud is seeking an experienced field and events marketing leader to oversee its global field marketing program. The role involves aligning the global field marketing strategy with the needs of the sales team across regions, focusing on partner activations in EMEA and APAC, and driving a dedicated event strategy for the MSP segment in North America. The ideal candidate should possess experience in global field marketing, events management, program management, and partner marketing. Key responsibilities include overseeing a team of global field marketing managers, partnering with sales leadership, improving event budgeting strategy, and enhancing brand presence at events. Required skills include 8-12 years of field marketing or partner marketing experience in high-volume B2B SaaS, excellent communication skills, global experience, and strong analytical skills.

View Details Apply on BuiltIn

Retail Associate, PT - Alpharetta

Company: NIKE, Inc.

Location: Alpharetta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

MEAT/CLERK

Company: Kroger

Location: Alpharetta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Executive Underwriter, Large Property

Company: Liberty Mutual Insurance

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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