Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Customer Service Representative

Company: TruGreen

Location: Suwanee, GA

Posted Jan 24, 2025

View Details Apply on The Muse
Director of CRM and Lifecycle Marketing data-driven lifecycle marketing background increase in new paying subscribers

Director, CRM And Lifecycle Marketing

Company: PlayOn

Location: Atlanta, GA

Posted Jan 25, 2025

PlayOn is seeking a Director of CRM and Lifecycle Marketing to establish a robust lifecycle marketing strategy, focusing on data-driven customer journeys across product lines. The ideal candidate will have extensive experience in managing high-performing teams, deep knowledge of CRM marketing, and exceptional communication skills. They will be responsible for increasing new paying subscribers, improving retention rates, and driving revenue growth. The role involves building and growing a leading lifecycle and CRM marketing practice, improving conversion rates, and collaborating cross-functionally to design customer-centric programs.

View Details Apply on BuiltIn

Exterior Services Technician, DOT Operator - DS

Company: Walmart

Location: Tifton, GA

Posted Jan 24, 2025

View Details Apply on The Muse

Apprentice Geolocation Operator - Passive

Company: Leidos

Location: Augusta, GA

Posted Jan 25, 2025

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Food Service Worker - LaGrange College

Company: Aramark

Location: La Grange, GA

Posted Jan 24, 2025

View Details Apply on The Muse

Retail Merchandise Supervisor

Company: The TJX Companies, Inc.

Location: Peachtree City, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Assistant Store Manager

Company: The TJX Companies, Inc.

Location: Peachtree City, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Practice Performance Manager - Augusta, GA

Company: UnitedHealth Group

Location: Augusta, GA

Posted Jan 24, 2025

View Details Apply on The Muse

Senior Unit Clerical

Company: Sodexo

Location: Macon, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Revenue Optimization Product Associate - Payments - Senior associate

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 24, 2025

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Store Associate

Company: CVS Health

Location: Macon, GA

Posted Jan 24, 2025

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Vice President, Open Banking Product Management Consulting

Company: Mastercard

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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