Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Data Engineering Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Analytics Strategy Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Workday Integrations Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking a Workday Integrations Consultant to join their global team of innovators. The role involves comprehending data integrations, identifying and solving complex business problems, designing and supporting integration code bases, and collaborating with clients and third parties. The successful candidate will have existing Workday Integrations Partner Certification, 2+ years of consulting experience, and 3+ years of experience in modern integration technologies. Accenture offers opportunities for continuous learning, professional development, and working on enterprise-wide transformational projects. The company values diversity and inclusion, and the role requires a passionate, proactive, collaborative, and creative individual.

Group Benefits Consulting Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture Consulting offers an extraordinary opportunity for a rewarding career with excellent benefits. The role involves working in highly collaborative teams for world-leading clients, nurturing talent in an inclusive culture that values diversity. The position allows for career advancement and flexibility to pursue specialist passions. Accenture Consulting focuses on innovation and continuous reinvention, working at the heart of clients' organizations. The ideal candidate should have deep industry experience in Group Insurance, specifically in end-to-end administration of group insurance benefits. Experience in continuous improvement, value realization, process redesign, sourcing solutions, intelligent automation, and the broader TPA ecosystem is required. The role involves providing solutions to complex business problems, setting strategic direction, and interacting with senior management levels. Accenture is committed to diversity and inclusion, providing equal employment opportunities and reasonable accommodations for persons with disabilities or religious observances.

Supply Chain & Operations Integrated Planning & Fulfillment Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Supply Chain, a division of Accenture, specializes in providing comprehensive solutions to Fortune 500 clients. They focus on transforming supply chain operations into major revenue drivers, not just cost factors. Their services include strategic planning, procurement, manufacturing, and fulfillment optimization. They leverage data, digital leadership, and industry expertise to connect suppliers and customers across extended supply chains. Supply Chain planning experts at Accenture are sought for their ability to improve efficiency, identify new value in inventory management, and lead workshops for process improvement. The role involves working with diverse teams, using advanced analytical tools, and traveling to client sites. Accenture offers competitive compensation, extensive benefits, and opportunities for career advancement.

Product Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture Interactive is seeking a Product Manager with at least 4 years of experience in product management and delivery. The role involves ensuring customer and stakeholder value, collaborating with clients to develop new feature business cases, and managing the product backlog. The ideal candidate should have a strong ability to lead teams, communicate effectively with senior leadership, and establish a product vision. Accenture offers a supportive environment, committed to diversity and inclusion, with opportunities for career growth. The company is currently operating under COVID-19 restrictions, with weekly non-essential travel suspended.

AWS Connect

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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