Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Patient Care Technician

Company: DaVita

Location: Athens, GA

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Gainesville, GA

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Buford, GA

Posted Jan 24, 2025

Director Organization Transformation & PPL M&A

Company: Autodesk

Location: Atlanta, GA

Posted Jan 24, 2025

Autodesk is seeking a Director for Organization Transformation and People and Places (PPL) M&A. This role involves leading the Organization Transformation Consulting Practice and People M&A strategy, acting as the steward of Autodesk's Organization Transformation Framework, and overseeing end-to-end People M&A processes. The individual will partner with various cross-functional teams, including Chiefs of Staff, Corporate Development, and Business Leaders, to navigate critical projects. Responsibilities include evolving the operating model for Organization Transformation work, defining governance, and establishing strong relationships with stakeholders. Minimum qualifications include 8-10 years of work experience in Org Transformation Efforts and HR M&A/Deal experience, with a preference for tech industry experience and consulting industry knowledge.

Stock Worker and Receiver

Company: Sodexo

Location: Savannah, GA

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Americus, GA

Posted Jan 24, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for promotions to Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and building customer loyalty through excellent service. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Sr. Principal Technical Program Lead

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 24, 2025

The Staff Technology team at Chick-fil-A is responsible for enhancing the digital workplace for employees, driving innovation, and ensuring a well-designed integration of digital tools and platforms. This role involves defining the strategy and objectives for the staff digital experience, leading user research, and influencing a portfolio of technical initiatives. The ideal candidate should have extensive experience in leading large, complex technical initiatives, implementing human-centered design systems, and driving major change initiatives with high user adoption. They must possess strong communication skills, stakeholder management abilities, and a servant spirit with a strong sense of stewardship.

Phlebotomist - Part Time

Company: Labcorp

Location: Loganville, GA

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Americus, GA

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Store Associate

Company: CVS Health

Location: Kingsland, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages