Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Locksmith General Maintenance Technician

Company: Leidos

Location: Augusta, GA

Posted Jan 24, 2025

Leidos is offering a job opportunity for a Locksmith / General Maintenance Technician in their National Security Sector's Cyber & Analytics Business Area. The role involves troubleshooting, repairing, and maintaining locksets and doors, as well as performing routine repairs and maintenance of plant and office facilities. The position is based at Fort Eisenhower, GA, and requires a TS/SCI with Poly clearance. Leidos provides competitive benefits including Paid Time Off, 401K with a 6% company match, Flexible Schedules, and more. The ideal candidate should have a High School Diploma or equivalent and less than 1 year of relevant experience. Preferred qualifications include experience in SCIF locations, locksmith certifications, and experience with locksets and door hardware.

Nurse Practitioner (NP)

Company: CVS Health

Location: Norcross, GA

Posted Jan 24, 2025

CVS Health is seeking a full-time FNP/PA for their Chamblee, GA clinic. The role involves delivering enhanced human-centric health care, emphasizing personal, convenient, and affordable solutions. The provider will have autonomy in running their practice, flexibility in scheduling, and access to exceptional tools and resources. They will provide primary and family evidence-based care, handle administrative duties, and encourage patient participation in healthcare. Required qualifications include a minimum of one year of Nurse Practitioner experience, active license, and proficiency in immunizations. Preferred qualifications include EPIC experience and BLS certification.

Workday Financials Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Warehouse Labor - Break Pack Sorter

Company: 48forty Solutions

Location: Atlanta, GA

Posted Jan 24, 2025

Relogistics, a leading pallet management services company in North America, is hiring a Break Pack Sorter. The role involves hand sorting cardboard boxes, maintaining a clean work area, and ensuring quality standards. The job offers competitive pay, holiday pay, referral bonuses, and long-term career advancement. The company provides benefits including insurance and a 401(k) retirement plan. The work environment is challenging with potential to lift up to 70 pounds, but offers a great team environment.

Senior Application Engineer - Fluids (Remote)

Company: Ansys

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

Merrill Team Financial Advisor

Company: Merrill

Location: Athens, GA

Posted Jan 24, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, is seeking a Team Financial Advisor (TFA) for its Business Development Program. The TFA will develop a client base, recommend suitable investment products, and balance various activities including growth, referrals, customer follow-up, prospect building, and compliance. The role offers mentorship, world-class training, and access to a range of investment and banking products. Ideal candidates have at least three years of full-time sales experience, financial acumen, and strong interpersonal skills. The position requires registration and licensing, completion of CFP courses, and ongoing developmental assessments.

Branch Office Administrator

Company: Edward Jones

Location: Decatur, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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