Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Account Executive

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

Material Handler 3rd shift (onsite)

Company: RTX

Location: Columbus, GA

Posted Jan 24, 2025

Pratt & Whitney, a company transforming the future of flight, is seeking a Materials - Production Control Team Member for their Columbus Forge Disk Mod Center in Columbus, GA. The role involves tracking cell commitments, communicating with teams about schedules, throughput, and delivery needs, and working in a lean/CORE environment to streamline flow. Key responsibilities include managing cell quality hold areas, working with various teams, and demonstrating success in motivating teams and applying continuous improvement principles. The position requires US citizenship, a high school diploma or GED, and preferably 1 year of material handler experience and SAP manufacturing experience. Benefits include medical, dental, vision, life insurance, 401(k) match, and paid time off.

Sales Consultant Trainee - Part Time

Company: CarMax

Location: Morrow, GA

Posted Jan 24, 2025

CarMax, a leading used car retailer, is seeking sales consultants to provide an exceptional customer experience. The role involves guiding customers through the purchasing process, from initial inquiry to financing, and ensuring smooth transactions. CarMax values honesty, transparency, and relationship-building, offering competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as CarMax provides mentorship and ongoing development. The company is committed to diversity and is recognized as one of the FORTUNE 100 Best Companies to Work For.

Veterinarian

Company: Banfield Pet Hospital

Location: Suwanee, GA

Posted Jan 24, 2025

The job posting is for a Relief Veterinarian with hourly rates starting at $125. The primary purpose is to provide preventative care, diagnosis, and treatment for pets. Essential responsibilities include ensuring pet, client, and associate safety, obtaining relevant information from clients, maintaining medical records, educating clients about pet health, and providing professional service. The ideal candidate should have strong communication, organizational, surgical, problem-solving, client service, intellectual, compassionate, mathematical, and computer skills. They must also demonstrate initiative, integrity, cooperativeness, flexibility, independence, and stress resiliency. The role requires the ability to work with various pets, handle special hours including weekends and evenings, and perform tasks without supervision. A Doctor of Veterinary Medicine degree, valid state veterinary license, DEA license, and proven surgical skills are required. Banfield Pet Hospital is an equal opportunity employer.

Director, Product Management (Quote to Cash)

Company: Cox Enterprises

Location: Atlanta, GA

Posted Jan 24, 2025

The Director of Product Management Quote to Cash is a crucial role responsible for managing the technology lifecycle of new products, features, or enhancements. This role involves evaluating technical options, representing customer requirements, and connecting multiple delivery teams across the end-to-end Q2C process. The Director is also expected to manage the product roadmap, drive alignment across the Q2C process, and leverage marketplace trends to inform the overall product strategy. Key responsibilities include providing leadership for the short to midterm strategy, driving alignment across the Q2C process, and defining key performance indicators for product performance. The role requires strong functional skills in analytical thinking, business acumen, project administration and management, requirements analysis, and technology savviness. The ideal candidate should have a Bachelor's degree in a related discipline and 10 years of experience in a related field, with proven experience in Quote to Cash systems and processes, Salesforce CPQ, and Enterprise Master Product Data. The compensation includes a base salary of $14490000 to $24150000 per year, with potential for additional compensation.

Pharmacy Technician

Company: CVS Health

Location: Savannah, GA

Posted Jan 24, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Douglasville, GA

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is seeking veterinarians to join their team. They offer a competitive salary range of $102,000 to $170,000 per year, plus production, with additional benefits including medical, dental, vision insurance, fertility assistance, paid parental leave, and a 401(k) plan. Banfield values work-life balance and provides opportunities for growth, leadership roles, and continuing education. They support diverse perspectives and offer resources for mental health and pet well-being.

Internal Audit Intern (Summer 2025)

Company: Dolby

Location: Atlanta, GA

Posted Jan 24, 2025

Dolby Laboratories, Inc. is offering an exciting Internal Audit Internship (Finance/IT) opportunity for students passionate about auditing and understanding end-to-end processes. The intern will work on Dolby's internal audit projects and Sarbanes-Oxley testing, gaining skills in accounting and auditing. The role involves facilitating discussions, testing controls, assessing compliance, and developing recommendations. Key skills required include excellent documentation, analytical skills, proficiency in MS Office, problem-solving abilities, and strong communication skills. Eligibility includes being an undergraduate or recent graduate in Accounting, Business Administration, Finance, or a related field, with availability for full-time work from May/June 2025. The internship offers high visibility, broad understanding of company operations, and competitive compensation.

Senior Analyst, M&A and Strategic Projects - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

CRH, a leading global building materials group, is seeking a candidate for a position in their Growth Team, focusing on M&A and strategic projects. The role involves supporting the long-term inorganic growth strategy, conducting market research, and collaborating with various teams. Key responsibilities include managing the acquisition process, strategic planning, and project coordination. The ideal candidate should have a Bachelor's degree, 3+ years of relevant experience, and strong communication, analytical, and project management skills. CRH offers competitive benefits and a diverse, inclusive culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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