Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Essentials of Manufacturing Engineer - Project Engineer

Company: Saint-Gobain

Location: Monroe, GA

Posted Jan 24, 2025

Saint-Gobain North America is offering an 18-month rotational development program, Essentials of Manufacturing (EoM), for early-career engineers. The program aims to prepare participants for dynamic careers in the next manufacturing revolution, Manufacturing 4.0. It includes full-time operational roles, exposure to various plants, mentorship, and challenging projects. Participants will gain manufacturing skills, network extensively, and have the opportunity to transition into operational roles. Required qualifications include a B.S. in engineering, willingness to relocate, learn, and work in a team.

Sports Director / Athlete Evaluator - Baseball, Basketball, Football, Golf, Lacrosse, Soccer, Softball, Track And Field, Volleyball

Company: Area Scouts

Location: Canton, GA

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, athlete evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development. They provide comprehensive training, medical support, and high-level guidance. Area Scouts emphasizes diversity, inclusion, and equal opportunity, offering flexible schedules, benefits, and opportunities for advancement.

To-Go Hospitality

Company: Cracker Barrel

Location: Warner Robins, GA

Posted Jan 24, 2025

Controls Engineer

Company: Saint-Gobain

Location: Monroe, GA

Posted Jan 24, 2025

The job description outlines main duties for a position in industrial controls project management. Key responsibilities include managing non-capital projects, assisting plant maintenance personnel, and training staff on new equipment. Required qualifications include a 4-year engineering degree and 1 year of PLC programming experience. The company, CertainTeed, is a leading North American brand of building products, offering opportunities for career growth and innovation.

Sales Representative - Northeast Atlanta - Surgical Technologies

Company: Stryker

Location: Atlanta, GA

Posted Jan 24, 2025

Stryker, a global leader in medical technologies, is seeking a Surgical Technologies Sales Representative. The role involves promoting and selling Stryker's products, conducting product evaluations, and providing excellent customer service. The ideal candidate should have 5+ years of outside sales experience, preferably in medical fields or B2B sales. They must be comfortable with approximately 20% travel and possess strong interpersonal skills. Stryker offers comprehensive benefits, including health, financial, and time-off benefits. The company is committed to making healthcare better and impacts over 130 million patients annually.

Retail Sales

Company: Cracker Barrel

Location: Columbus, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Columbus, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with food items.

Product Development Engineer I

Company: Rheem

Location: Duluth, GA

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Product Development Engineer. The role involves designing, developing, manufacturing, testing, and delivering new refrigeration products. The engineer will work cross-functionally with various teams, ensuring technical expertise and problem-solving in project development. Key responsibilities include coordinating product design, providing technical guidance, and contributing to product innovation. The ideal candidate should have a Bachelor's degree in Engineering, 0-3 years of product development experience, and knowledge of UL/CSA requirements, vapor compression, and heat transfer principles.

Product Manager - Digital Solutions

Company: Rheem

Location: Roswell, GA

Posted Jan 24, 2025

Agency Producer

Company: Farmers Insurance Agencies

Location: Alpharetta, GA

Posted Jan 24, 2025

The text describes a job opportunity for an insurance producer working for a Farmers agency owner. The role involves assisting customers with products and services, networking to develop leads, and conducting sales presentations. Compensation is determined by the agency owner and may include base salary, commission, or a commission-only arrangement. The job requires being licensed in the applicable state and passing a background check. The candidate authorizes information sharing with Farmers representatives for potential agency opportunities.

To-Go Hospitality

Company: Cracker Barrel

Location: Loganville, GA

Posted Jan 24, 2025

Domain Architect - Edge Solutions / Cloud Native

Company: SUSE

Location: Atlanta, GA

Posted Jan 24, 2025

SUSE, a global leader in open source solutions, is seeking a Domain Architect with expertise in cloud native, container, and edge technologies. The role involves supporting Solution Architects and the organization with deep domain skills, working closely with customers and open-source users, and evangelizing SUSE solutions. The ideal candidate should have extensive experience with containers, Kubernetes, DevOps, and open-source software, along with strong technical and communication skills. The position offers the opportunity to work in a dynamic, innovative environment, collaborating with a diverse team and contributing to product innovation.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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