Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Dishwasher

Company: Cracker Barrel

Location: Monroe, GA

Posted Jan 24, 2025

The job posting for a Dishwasher and Kitchen Team Member at Cracker Barrel Old Country Store emphasizes a positive work environment. The role involves maintaining a clean and well-stocked kitchen, working closely with both kitchen and dining room teams, and having flexible hours with opportunities for promotion. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Supply Chain Integrated Planning & Fulfillment Strategy Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

The job posting is for a Strategy Senior Manager position in Supply Chain Strategy at Accenture. The role involves advising clients on data-driven strategies to achieve their strategic, financial, and operational goals. The successful candidate will have extensive experience in Supply Chain improvement initiatives, digital technologies, and advanced analytics. They will support clients across various industries in areas like digital supply chain strategy, operating model strategy, and supply chain network strategy. The role also involves leading teams, managing and coaching others, and driving a positive impact in communities. Accenture offers a competitive salary, comprehensive benefits, and opportunities for career advancement.

Behavioral Health Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Financial Security Sr Manager-South

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking Senior Managers for its Security practice with extensive experience in designing and delivering Security services for clients, particularly in Financial Services. The role involves leading business development, proposal efforts, solution delivery, and client relationship management. Candidates must have a minimum of 10 years of experience in Security services, 5 years in Financial Services, and expertise in areas like Security, Strategy, Transformation, Risk Management, Compliance, Policy & Privacy, Business Continuity Management, Security Architecture, Enterprise Security, Infrastructure Security, Application Security, Data Protection, Identity & Access Management, Extended Enterprise Security, Cloud Security, Mobile Security, Social Networking Security, Cyber Security, Analytics & Active Defense, and Threat & Vulnerability Management. Essential skills include teamwork, problem-solving, communication, organization, and time management. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Guidewire Claims Center Tech Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a global professional services firm, is seeking a Business and Systems Integration professional with extensive Guidewire configuration experience. The role involves providing technical expertise, implementing technical visions, overseeing technical deliverables, and mentoring team members. The ideal candidate should have a minimum of 7 years of hands-on Guidewire configuration experience, including PCF, UWI, Workflow, Data & Product Model, and Forms Inference changes. Bonus points for Guidewire Cloud experience, Ace certification, and expertise in designing and expanding solutions on the GW CC platform.

Retail Sales

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

Cleaning Crew Member

Company: Cracker Barrel

Location: Norcross, GA

Posted Jan 24, 2025

North America People Comms Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Business Architecture - Process Architect

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a leading global professional services company, is seeking a CIO Associate Manager. This role involves leading key roles within a CIO initiative or operations support for existing application portfolio, infrastructure, and architecture. The ideal candidate will have a Bachelor's Degree, minimum 4 years of experience in their respective talent segment, and 3 years of experience with Microsoft Office products. They should possess strong program management skills, leadership, teamwork, problem-solving abilities, and good communication skills. The role offers opportunities for growth, flexibility, and recognition. Accenture is committed to diversity and inclusion, providing equal employment opportunities regardless of age, disability, ethnicity, gender, religion, sexual orientation, or veteran status.

To-Go Hospitality

Company: Cracker Barrel

Location: Winder, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a To-Go Specialist in Braselton, GA. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel emphasizes inclusivity and equality, with a zero-tolerance policy for racism.

Dishwasher

Company: Cracker Barrel

Location: Valdosta, GA

Posted Jan 24, 2025

The job posting for a Dishwasher and Kitchen Team Member at Cracker Barrel Old Country Store in Lake Park, GA, emphasizes a positive work environment. The role involves working closely with both kitchen and dining room teams to ensure guest satisfaction. Responsibilities include stocking the kitchen with necessary tools and dishes, maintaining cleanliness, and potentially cross-training in various roles. Cracker Barrel is committed to diversity, equity, and inclusion, offering top-notch training, competitive pay, and benefits. The company fosters a culture of belonging, encouraging employees to be themselves and celebrating differences. Career growth opportunities are available, with potential for promotion and internal development.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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