Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Dawsonville, GA

Posted Jan 24, 2025

Production Operator

Company: Saint-Gobain

Location: Monroe, GA

Posted Jan 24, 2025

Pharmacy Customer Service Associate

Company: Walgreens

Location: Buford, GA

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and handling inventory. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy, and complete necessary training and certifications. Fluency in English, flexibility for various shifts, and good math and computer skills are preferred.

Pharmacy Manager

Company: Walgreens

Location: Brunswick, GA

Posted Jan 24, 2025

Sr. Manager, Customer Marketing

Company: Rheem

Location: Roswell, GA

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Senior Manager for Customer Marketing. The role involves creating and leading demand generation, lead generation activities, and marketing campaigns. The individual will oversee email and multi-channel campaigns, collaborate with content marketing teams, run A/B tests, and manage a team of 6. Qualifications include a Bachelor's degree in marketing or related field, 10+ years of relevant experience, and proficiency in Marketing Automation Software. Experience in the HVAC/Water Heating industry or customer marketing in durable goods is preferred. Rheem is an Equal Opportunity Employer.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Alpharetta, GA

Posted Jan 24, 2025

Power Equipment Operator

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 24, 2025

This job posting is for a position at Sam's Club in Lithia Springs, GA. The role involves communicating with individuals or groups, ensuring freight quality, maintaining merchandise supply, organizing the warehouse, managing freight flow, and providing basic equipment maintenance. The position requires adherence to Walmart's values, including being a Culture Champion, demonstrating Servant Leadership, embracing change, and focusing on customer needs. The company offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off benefits. The hourly wage range is $21.50-$25.00, with potential additional premiums based on various factors.

Sales Consultant - Cartersvilles

Company: Sysco

Location: Cartersville, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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