Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

RN Case Manager, Atlanta, GA (Metro)- Hybrid Remote

Company: DaVita

Location: Atlanta, GA

Posted Jan 24, 2025

DaVita Integrated Kidney Care (IKC) is seeking a Full-Time RN Case Manager in Atlanta, GA. The role involves supporting complex patients, reviewing medical records, identifying needs, and implementing interventions. The RN will work autonomously and collaboratively, coordinating quality, consistent, cost-effective care. Key responsibilities include building relationships, managing care transitions, addressing social determinants of health, and assessing patients. Requirements include a current RN license, BSN preferred, minimum 2 years RN experience, CPR/BLS certification, a valid driver's license, and intermediate computer skills. Preferred qualifications include case management or chronic care management experience, utilization management experience, and Spanish-speaking ability. DaVita IKC offers comprehensive care, complex chronic condition management, and a supportive work environment with competitive benefits.

Utility Worker

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

Sodexo is offering a full-time Utility Worker position in Atlanta with a pay range of $16.00 per hour. The role involves maintaining and cleaning kitchen work areas, washing dishes, sweeping and mopping floors, and transferring supplies. Sodexo emphasizes a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, and 401k. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Workday Cloud Security & Controls Director

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

This job posting describes a Director role in Enterprise Application Risk at PwC. The role involves developing strategies to help clients maximize returns on their investments, mitigate risks, and streamline processes. It requires expertise in application security, financial system design, and data integrity. The ideal candidate should have extensive experience in ERP controls auditing, consulting, and implementing, preferably with Workday. They should also demonstrate strong leadership skills, business development abilities, and the capacity to manage large engagements. The role offers a competitive salary range and comprehensive benefits.

Wait Staff Non-Tipped

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

Registered Nurse

Company: DaVita

Location: Athens, GA

Posted Jan 24, 2025

Industrial Automation Client Sales Executive

Company: Schneider Electric

Location: Dublin, GA

Posted Jan 24, 2025

Schneider Electric is seeking a Client Sales Executive to sell their Industrial Automation portfolio of products and services. The role involves managing the entire sales process, from identifying prospects to negotiating contracts. The ideal candidate should have 5+ years of solution-based Industrial Automation sales experience in Schneider Electric targeted industries, with a strong understanding of control systems and technology trends. They must be able to engage with C-level stakeholders, create value propositions, and build trusted advisor relationships within customers' organizations. The role requires 60% travel, mostly day trips, covering the GA area. The candidate will report to Christian Perez, Regional Sales Director. Schneider Electric values diversity, inclusion, and ethical practices, aiming to be a sustainable and responsible company.

Registered Nurse

Company: DaVita

Location: Norcross, GA

Posted Jan 24, 2025

Health Coach

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

Part Time Nurse Practitioner - Home Based Medical Care - Dodge County, GA

Company: UnitedHealth Group

Location: Dublin, GA

Posted Jan 24, 2025

Optum is offering a $3,500 sign-on bonus for an external candidate to join their part-time Nurse Practitioner team in Dodge County, GA. The role involves providing home-based medical care to complex, chronic patients, aiming to keep older adults at home. The Nurse Practitioner will establish relationships with patients and caregivers, perform comprehensive assessments, develop care plans, and participate in quality initiatives. Required qualifications include AANP or ANCC certification, current NP and RN licensure, and reliable transportation. Preferred qualifications include clinical experience, knowledge of long-term care, and familiarity with CPT, ICD-10, and HCPC codes.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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