Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

SCA Cook II

Company: Sodexo

Location: Atlanta, GA

Posted Jan 24, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time SCA Cook II. The role involves preparing large quantities of nutritious dishes, ensuring customer service, and maintaining a healthy/safe working environment. The company offers a flexible work environment, ongoing training, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

Senior, International Tax

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's International Tax Services practice is seeking a strategic thinker with experience in various industries. The Tax Senior Consultant role involves providing tax consulting and compliance services, identifying tax issues, and preparing work papers and tax returns. The ideal candidate should have 3+ years of international tax experience, a relevant degree, and be able to travel 25%. The role requires a hybrid work model with in-person co-location 2-3 days per week. Deloitte offers a competitive wage range, benefits, and opportunities for professional development.

Management Trainee

Company: Enterprise Mobility

Location: Lithia Springs, GA

Posted Jan 24, 2025

Merrill Market Supervision Manager - Greater Atlanta

Company: Bank of America

Location: Atlanta, GA

Posted Jan 24, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, seeks a professional with extensive experience in compliance, administration, and business functions. The role involves supporting Market Executives in managing risks, ensuring adherence to regulations, and contributing to market profitability. Key responsibilities include managing Financial Advisor business needs, coaching personnel on sales practice conduct, and partnering to manage risks of business growth initiatives. Required qualifications include relevant licenses and a minimum of 5 years of professional experience. Desired qualifications include a Bachelor's degree, Market Supervision Manager experience, and strong skills in risk management, decision making, influence, negotiation, problem solving, relationship building, adaptability, business acumen, collaboration, oral and written communications, and client solutions advisory.

Merrill Market Supervision Manager - Greater Atlanta

Company: Merrill

Location: Atlanta, GA

Posted Jan 24, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, seeks a professional with extensive experience in compliance, administrative, and business functions. The role involves supporting Market Executives in managing risks, ensuring adherence to regulations, and contributing to market profitability. Key responsibilities include managing Financial Advisor business needs, coaching personnel on sales practice conduct, and partnering to manage risks of business growth initiatives. Required qualifications include relevant licenses and a minimum of 5 years of professional experience. Desired qualifications include a Bachelor's degree, Market Supervision Manager experience, and skills in risk management, decision making, influence, negotiation, problem solving, relationship building, adaptability, business acumen, collaboration, oral and written communications, and client solutions advisory.

Full Time Tax Consultant (M&A) (Summer/Fall 2025, Winter 2026)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Full Time Tax Consultant for Mergers & Acquisitions. The role involves managing taxes as part of a business strategy, analyzing tax effects of complex decisions, and reducing overall tax rates. The successful candidate will work directly with clients, collaborating with high-performing teams to solve complex tax issues. They should be able to prioritize tasks, work independently, and demonstrate strong communication skills. The ideal candidate will have a Bachelor's or Master's degree in a relevant field, strong academic record, and meet minimal CPA licensure requirements. Travel up to 50% and ability to work in a hybrid model are required. The wage range is $79,920 to $146,880.

Inventory Associate

Company: CarMax

Location: Roswell, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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