Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Retail Department Coordinator

Company: The TJX Companies, Inc.

Location: Dawsonville, GA

Posted Jan 24, 2025

Marshalls Store 1292 in Dawsonville, GA is seeking a team player with retail experience to contribute to the growth of their career. The role involves promoting an excellent customer experience, leading a team of associates, and maintaining a clean, organized store. The company values a culture of honesty, integrity, and continuous learning. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance, cell phones, and pet care. The starting pay range is $13.00 to $13.50 per hour. Marshalls, part of the TJX family, is committed to embracing diversity and providing equal employment opportunities.

Personal Banker - Riverdale GA, Vietnamese Speaker desired

Company: Wells Fargo

Location: Morrow, GA

Posted Jan 24, 2025

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The bank emphasizes a supportive work environment with competitive salary, robust benefits, and programs for work-life balance. The ideal candidate should have customer service experience, be able to educate customers on technology, and handle complex transactions. Bilingual proficiency in English/Vietnamese is a plus. The position requires SAFE registration and compliance with various regulations.

Charge Registered Nurse - CRN II

Company:

Location: Conyers, GA

Posted Jan 24, 2025

The Charge Nurse role at Fresenius Medical Care North America involves managing daily operations to ensure continuity of care, maintaining patient and staff safety, and overseeing quality outcomes. Key responsibilities include providing guidance to direct patient care staff, participating in staffing decisions, ensuring compliance with regulations, and maintaining a safe working environment. The role requires supervisory experience, strong communication skills, and CPR certification. The position involves direct patient care, equipment operation, and collaboration with the direct patient care team.

Government Contracting and Regulation Consultant - Experienced Associate

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

PwC's risk and compliance team assists clients in navigating complex regulatory landscapes, managing risks, and maintaining regulatory compliance. They provide advice, solutions, and guidance on compliance strategies. As an Experienced Associate in the Cybersecurity, Privacy and Forensics team, you will consult on government contracts and compliance, apply Federal Acquisition Regulation and Cost Accounting Standards, manage tasks under strict deadlines, analyze complex issues, mentor junior staff, and build client relationships. The role requires a Bachelor's Degree and 1 year of experience, with additional preferences for public accountant status, understanding of accounting/auditing/financial analysis, and government contract consulting experience.

Management Assistant

Company: CarMax

Location: Lithia Springs, GA

Posted Jan 24, 2025

This job posting is for a position at CarMax in Lithia Springs, Georgia. The role involves assisting store managers in hiring and onboarding processes, providing exceptional customer service, and managing various administrative tasks. Key responsibilities include coordinating employment processes, greeting job applicants, conducting new associate orientations, processing paperwork for sales and auctions, and managing multiple pay types. The ideal candidate should have strong organizational skills, be able to multitask, and have intermediate PC skills. The work environment is described as pleasant but noisy, with potential for extended standing or walking.

Registered Nurse(RN)*Dialysis Experience Required**Retention Bonus**

Company: DaVita

Location: Savannah, GA

Posted Jan 24, 2025

DaVita, an outpatient dialysis center, is seeking a Nurse with at least 1 year of experience in Dialysis. They offer a $10K retention bonus. No prior Dialysis experience is required, and training is provided. The role involves building relationships with patients and their families, delivering care in a positive environment, and overseeing patient observations. DaVita provides comprehensive benefits including medical, dental, vision, 401(k) match, and paid time off. The company is committed to diversity and belonging, and is an equal opportunity employer.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Gainesville, GA

Posted Jan 24, 2025

The job involves developing and supporting membership by providing information on benefits, promoting products, processing memberships, and meeting sales goals. Safety of the facility is maintained by following safety standards and procedures. Member orders are fulfilled by reviewing, pulling items, scanning, wrapping, and palletizing them. Work assignments are completed by collaborating with managers and co-workers, identifying priorities, and adapting to change. Member service is provided by acknowledging members, identifying needs, assisting with purchasing decisions, and promoting company products. Competitive pay, performance-based bonuses, and various benefits are offered, including health, financial, and paid time off benefits. Other benefits include disability coverage, company discounts, and education benefits.

Senior Manufacturing Engineer

Company: Eaton

Location: Atlanta, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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