Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Server

Company: Cracker Barrel

Location: Perry, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Perry, GA is seeking a server who is friendly and guest-focused. The role involves serving customers in a fast-paced, family-friendly environment, with flexible hours and no tip sharing. Servers keep 100% of their tips. The company values diversity, equity, and inclusion, and offers top-notch training, diverse career paths, and comprehensive benefits including weekly pay, health benefits, and a 401K plan with company matching. The company culture emphasizes a sense of belonging and family, with opportunities for career growth and development.

Senior Full Stack Developer

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

S&PP Bid Management Manager - South

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking a Sales & Pricing Performance Bid Manager. The role involves managing sales pursuits throughout the lifecycle, including establishing a win strategy, coordinating approvals, managing resources, and supporting negotiations. Key responsibilities include understanding strategic direction, driving collaboration, and developing workplans. The ideal candidate will have an undergraduate degree, English fluency, and at least 4 years of sales project management experience. Preferred qualifications include experience with sales fundamentals, proposal development, and program management skills.

Public Service South Management Consulting Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture Consulting is an innovation-led company that emphasizes continuous reinvention and turning disruption into opportunity. It offers a future-proof career with extensive training and development, focusing on creating unique, impactful careers. The role involves driving profitable growth, designing process improvements, and delivering large-scale projects with minimal help. Bonus points for public service experience and innovative ideas. Accenture is committed to diversity, inclusion, and equal opportunity, with a strong focus on creating a sense of belonging for all employees.

Cook

Company: Cracker Barrel

Location: Valdosta, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook for their Valdosta location. The role involves preparing a variety of Southern dishes using the company's recipes and methods. The Cook will work in a team to ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. The job offers flexible hours, potential for promotion, and comprehensive training. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training, diverse career paths, and competitive pay and benefits. The company is committed to valuing all employees and fostering an environment where everyone feels like family.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages