Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

RN Emergency Room Night

Company: Baylor Scott & White Health

Location: Lakeway, TX

Posted Sep 01, 2025

Specialized field of study should be nursing. Must have BLS certification or get it within 30 days of starting in this role. Help patients and prevent issues.

CDL A Tanker Truck Driver

Company: Tidewater Transit Co. Inc.

Location: Houston, TX

Posted Sep 01, 2025

Clean driving record with no recent major violations. Tidewater Transit drivers must be committed to upholding the highest standard for safety and service.

Senior Enterprise Technical Architect, Cloud

Company: Atlassian

Location: Austin, TX

Posted Sep 01, 2025

Understand technical requirements, guide implementation of solutions, and ensure successful adoption. They partner with Enterprise Solutions Strategists to…

Graphic Designer

Company: FASTSIGNS #13002

Location: Dallas, TX

Posted Sep 01, 2025

This involves various levels of creativity, including original design work and the refinement of graphic files provided by the customer.

Special Education Teacher - Teacher of the Visually Impaired

Company: Supplemental Health Care

Location: Carrollton, TX

Posted Sep 01, 2025

For this type of employment, Kentucky state law requires a criminal record check as a condition of employment. Part time and full time options available.

Head Chef/Kitchen Manager

Company: The Lilypad Garden & Farm Schools

Location: San Antonio, TX

Posted Sep 01, 2025

Food Manager/Handlers certification required. \* Maintain a clean and sanitary kitchen workspace and ensure other kitchen staff does the same.

Hotel Director of Sales and Marketing

Company: Goodwin Recruiting

Location: Dallas, TX

Posted Sep 01, 2025

In this high-impact role, you will oversee all revenue streams and market segments, develop and execute innovative sales and marketing strategies, and directly…

Experienced Dedicated CDL A Driver

Company: Carvana LLC

Location: Houston, TX

Posted Sep 01, 2025

Valid CDL driver's license with Med Card. Driving Standards: Maintain a clean driving record with a valid Class A CDL. License: Valid CDL with Med Card.

Senior Cryptographic Public Key Infrastructure (PKI) Manager (Remote Eligible)

Company: Capital One

Location: Plano, TX

Posted Sep 01, 2025

Maintain technical and risk credibility with your own team and with engineering partners across the enterprise. At least 6 years of experience in Cybersecurity.

CDL A Owner Operator Driver, Frac Sand

Company: Accel Logistics, Inc

Location: San Antonio, TX

Posted Sep 01, 2025

Must bring your own truck, no equipment available. No previous oil field experience required, 2 years of CDL-A experience is required.

Cloud Platform Engineer - (ADV000B5T)

Company: CGI Group, Inc.

Location: Houston, TX

Posted Sep 01, 2025

Typically requires a bachelors degree or equivalent certification in a related area and normally possess 10 years of experience but no less than 5 years in the…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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