Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Business Data Analyst

Company: Associa

Location: Richardson, TX

Posted Aug 25, 2025

Present findings in a clear, engaging manner to both technical and non-technical audiences. Bachelor's degree in Business, Data Analytics, Statistics, Economics…

Journeyman Plumber

Company: Queue Labor

Location: Katy, TX

Posted Aug 25, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

Porter

Company: FirstService Residential

Location: Dallas, TX

Posted Aug 25, 2025

Practice and adhere to FirstService Residential Global Service Standards and respond to all calls by the end of the next business day.

Porter

Company: FirstService Residential

Location: Dallas, TX

Posted Aug 25, 2025

Practice and adhere to FirstService Residential Global Service Standards and respond to all calls by the end of the next business day.

Seasonal Sales Associate

Company: Nespresso

Location: Dallas, TX

Posted Aug 25, 2025

As the welcoming face of our retail boutique, you will greet customers, offer complimentary coffee tastings, help with boutique operations and provide an…

Journeyman Plumber

Company: Queue Labor

Location: Bellaire, TX

Posted Aug 25, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

Window Installer (Entry Level)

Company: Avanti Windows & Doors, LLC

Location: Austin, TX

Posted Aug 25, 2025

Effectively communicating field issues and areas of improvement. Ability to use cordless drivers, levels, and nail guns. Be at work on time every day.

Journeyman Plumber

Company: Queue Labor

Location: Jersey Village, TX

Posted Aug 25, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

Seasonal Sales Associate

Company: Nespresso

Location: Houston, TX

Posted Aug 25, 2025

As the welcoming face of our retail boutique, you will greet customers, offer complimentary coffee tastings, help with boutique operations and provide an…

Journeyman Plumber

Company: Queue Labor

Location: Pearland, TX

Posted Aug 25, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

Paint Specialist- Experienced Customer Service Representative (2 years)

Company: Clement's Paint and Decorating

Location: Austin, TX

Posted Aug 25, 2025

Start a new career with us and create your own niche within our organization.*. Looking for an experienced customer service representative to assist customers…

Customer Relations Coordinator

Company: Star Communications LLC.

Location: San Antonio, TX

Posted Aug 25, 2025

Tech-comfortable—able to navigate various platforms, troubleshoot common issues, and use support tools effectively.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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