Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Staff Accountant

Company: Highgate Hotels Corporate Office TX

Location: Irving, TX

Posted Aug 24, 2025

The Staff Accountant will be responsible for reconciling the general ledger accounts and performing the daily cash reconciliation and income journal process for…

CDL-A Truck Driver - 1099 - up to $4,700 / wk

Company: Anderson Trucking Service Inc.

Location: Austin, TX

Posted Aug 25, 2025

Average weekly truck payment is $550-$705. Flatbed Lease drivers earn *$3,700 – $4,700 gross per week*. 2020-2025 Freightliner, Peterbilt, or Volvo trucks.

CNC Machinist

Company: NOV

Location: Cedar Park, TX

Posted Aug 24, 2025

Knowledge of the proper use of metrology equipment, tools/gauges and cutting tools is preferred. Provides technical leadership to junior machinists, drives…

Senior Software Engineer, Back End

Company: Capital One

Location: Plano, TX

Posted Aug 25, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

EVS Floor Tech

Company: Methodist Hospital

Location: San Antonio, TX

Posted Aug 24, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). You will spot clean, dust, polish, sweep, mop floors, clean…

Security Officer - Part Time Armed Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 25, 2025

A valid driver's license is required and must meet Allied Universal driver policy requirements for driving positions only. Must be at least 21 years of age.

Regional Controller - Compressor Service NAM

Company: HOERBIGER

Location: Houston, TX

Posted Aug 25, 2025

Bachelor’s degree in accounting, finance, or related field, with a minimum of 10 years of relevant experience. Create financial models for new ventures.

Flight Data Analyst-HDQ

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 25, 2025

Skilled in the use of analysis software tools like Tableau, and Alteryx. Ability to use a computer and other office productivity tools with sufficient speed and…

Environmental Services / Custodial Manager 2

Company: Sodexo

Location: Austin, TX

Posted Aug 24, 2025

Be responsible for driving client and patient satisfaction scores; Customer service and/or guest satisfaction experience in healthcare or hospitality.

Licensed Journeyman Plumber

Company: Flow Tech Plumbing LLC

Location: Humble, TX

Posted Aug 24, 2025

Use hand tools and power tools to cut, assemble, and install pipes, fittings, valves, and fixtures. Ability to use hand tools and power tools effectively for…

Principal AI Engineer

Company: CPS Energy

Location: San Antonio, TX

Posted Aug 25, 2025

Excellent communication skills and the ability to articulate complex technical concepts to both technical and non-technical audiences.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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