Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Analyst

Company: Vizient, Inc.

Location: Irving, TX

Posted Aug 22, 2025

Review and finalize approved, pending, and denied contracts for customers and manufacturers. Work within established guidelines to support predefined data needs…

BI Reporting Analyst (Collections)

Company: Piper Companies

Location: San Antonio, TX

Posted Aug 22, 2025

Collaborate with collections, credit risk, and operations teams to develop and evaluate strategies aimed at improving debt recovery.

Cashier/Sales Associate

Company: BrandNest

Location: San Antonio, TX

Posted Aug 22, 2025

Assist customers in locating products and answering questions about merchandise. Operate cash registers, process payments, and handle returns/exchanges.

Customer Care Representative

Company: The Hartford

Location: San Antonio, TX

Posted Aug 22, 2025

As a Customer Care Representative on the Employee Benefits team, your primary role is to provide excellent customer service by answering customer questions…

Solutions Architect - AWS WWPS DOD, Joint DoD SA

Company: Amazon

Location: Austin, TX

Posted Aug 22, 2025

Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation…

Experienced Service Plumber

Company: On Time Experts

Location: Garland, TX

Posted Aug 22, 2025

Possession of a valid driver's license with a good record of driving. Collaborate with general contractors, electricians, and other team members.

Journeyman Electrician

Company: Spark Power

Location: Dallas, TX

Posted Aug 22, 2025

Valid state driver's license with a good driving record. A valid state Journeyman Electrician license is preferred. Maintaining a clean work area at all times.

Lead HVAC Installer

Company: Dynamic Eco Home

Location: Houston, TX

Posted Aug 22, 2025

Valid driver’s license with a clean driving record. Perform repairs, including component replacement, leak fixes, and electrical or mechanical troubleshooting.

Charge Nurse (7p-7a)

Company: Cedar Pointe Health and Wellness Center

Location: Cedar Park, TX

Posted Aug 22, 2025

LVN or RN license (Required). Must be a licensed *RN or LVN*. This position is perfect for any *Nurse* that wants to advance and make a real contribution,…

Sous Chef - Maison Chinoise

Company: Lombardi Family Concepts

Location: Dallas, TX

Posted Aug 22, 2025

Create innovative and visually stunning dishes that excite and delight our guests. Continuously monitor and evaluate food quality and guest feedback, and make…

Client Service Specialist

Company: Rise Association Management Group

Location: San Antonio, TX

Posted Aug 22, 2025

Manage inbound and outbound calls to resolve customer questions or direct inquiries appropriately. Proficiency in Microsoft Office (Excel, Word, Outlook) and…

Window and Door Installer

Company: Dynamic SLR

Location: Richardson, TX

Posted Aug 22, 2025

Valid driver’s license and clean driving record. We are looking for a Window and Door Installer to play a dual role focused on residential window assessment,…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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