Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Brand Manager - Brand Platforms

Company: Deloitte

Location: San Antonio, TX

Posted Aug 22, 2025

From events to social media to digital assets and execution, our blend of insights from our expert marketers and world-class creative talent produces attention-…

Customer Sales Associate

Company: Fusion Inc.

Location: Garland, TX

Posted Aug 21, 2025

Work with customers through personalized interactions to answer questions about services. As a Customer Sales Associate, you will work directly with customers…

Senior Linux Systems and Automation Engineer

Company: General Dynamics Mission Systems, Inc

Location: San Antonio, TX

Posted Aug 22, 2025

Proficiency in systems engineering concepts and tools. Engage in research and data analysis to choose the best standards and tools for system development.

HVAC/R Service Technician - Light Commercial

Company: CoolSys

Location: Houston, TX

Posted Aug 22, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

HVAC Service Technician

Company: Lennox International

Location: San Antonio, TX

Posted Aug 22, 2025

This technician performs field activities associated with supporting the installation, maintenance and servicing of heating, ventilating and air conditioning…

Licensed P&C Service Agent

Company: TEKsystems

Location: San Antonio, TX

Posted Aug 22, 2025

Active General Lines - Property and Casualty Insurance license is required. Most calls will be from current clients who have questions about their policy in…

Brand Manager - Brand Platforms

Company: Deloitte

Location: Dallas, TX

Posted Aug 22, 2025

From events to social media to digital assets and execution, our blend of insights from our expert marketers and world-class creative talent produces attention-…

Local Non-CDL Box Truck Driver (Home Daily)

Company: BRY CAPITAL LLC

Location: San Antonio, TX

Posted Aug 22, 2025

Valid standard driver’s license (no CDL required). We are seeking a dependable and experienced local box truck driver to operate a 26-foot box truck on home-…

Budget Analyst

Company: University of the Incarnate Word

Location: San Antonio, TX

Posted Aug 21, 2025

Bachelor’s Degree in Accounting, Finance, or related field. Investigate key drivers and causes of material budget variances and communicate those drivers to the…

Pharmacist Floater II (North Austin)

Company: HEB

Location: Round Rock, TX

Posted Aug 22, 2025

Active license / in good standing with all regulatory agencies. Successful completion of all required training (e.g., H-E-B 40-hour pharmacist orientation under…

Elite Truck Driver - Class A - Penske Logistics

Company: Penske

Location: San Antonio, TX

Posted Aug 22, 2025

Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines. 1 year of documented tractor-trailer experience in the last 3…

Business Analyst 3

Company: Smart IMS

Location: Austin, TX

Posted Aug 22, 2025

The position will ensure design decisions are grounded in user experience and research and adhere to agency-wide design standards and industry-wide best…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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