Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

GCX PMO Project Manager

Company: eBay

Location: Austin, TX

Posted Aug 21, 2025

Project Management certification (PMP, CAPM, Agile, etc.) is a plus. We’re looking for someone who embraces innovation—especially in using AI tools and creative…

Security Officer

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Aug 21, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

DATA SCIENTIST

Company: Shell Energy Solutions

Location: Houston, TX

Posted Aug 21, 2025

Communicate modeling and engineering technical detail to stakeholders and partners to drive impact and facilitate decision making.

Plumber

Company: Aerotek

Location: Austin, TX

Posted Aug 21, 2025

Proficiency in plumbing, service plumbing, pipe fitting, and fabrication. Work with chilled water systems and carbon steel. Short and long-term disability.

Chef - Full Time

Company: Touchstone Golf LLC

Location: Deer Park, TX

Posted Aug 21, 2025

The Chef is a working chef at club who leads, manages, motivates and directs kitchen staff to achieve the objectives set by the General Manager and F&B Manager/…

Retail Sales Associate

Company: BIRKENSTOCK

Location: Austin, TX

Posted Aug 21, 2025

Provide excellent phone etiquette when answering customer inquiries or directing calls to appropriate departments. Pay: $16.00 per hour.

Customer Service Rep I Paratransit

Company: Capital Metro

Location: Austin, TX

Posted Aug 21, 2025

Answer customer calls promptly, offering a friendly and professional greeting. You'll handle a high volume of calls, providing accurate information, assistance,…

Data Analyst

Company: ExxonMobil

Location: Houston, TX

Posted Aug 21, 2025

Communicate, collaborate, and report with multiple departments – field operations, IT, accounting, data support groups, etc.

AI/Data Engineer – Software Supply Chain Security

Company: Oteemo, Inc

Location: San Antonio, TX

Posted Aug 21, 2025

Proficiency with AI/ML or data science tools (Python, Pandas, or similar). Drive: Passion and energy to implement quality technical solutions.

Custodian

Company: HIGHLAND PARK METHODIST CHURCH

Location: Dallas, TX

Posted Aug 21, 2025

Ensure the Church looks presentable and is safe for members and guests at all times. Ensure that all meeting rooms are unlocked and opened for scheduled events,…

Commercial HVAC Service Technician

Company: Bud Griffin & Associates

Location: Austin, TX

Posted Aug 21, 2025

Must be able to pass a driving record check. Ability to read and interpret blueprints, schematics, and HVAC control diagrams. 401(k) with Company Match.

Head Custodian, Floater (Immediate Opening)

Company: San Antonio Independent School District

Location: San Antonio, TX

Posted Aug 21, 2025

Valid Texas driver’s license with good driving record (meet and maintain liability coverage eligibility). Grounds equipment and tools: riding and power mower,…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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