Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Commercial HVAC/R Service Technician

Company: LPC Services

Location: San Antonio, TX

Posted Aug 21, 2025

Valid driver's license with a clean driving record; experience as a van driver is a plus. Read and interpret schematics and technical drawings to diagnose…

Principal Data Scientist

Company: Gap Inc.

Location: Coppell, TX

Posted Aug 21, 2025

Able to filter, prioritize, analyze, and validate potentially complex In-depth understanding of concepts and procedures within own subject area and…

Janitorial Site Supervisor

Company: Kellermeyer

Location: Richardson, TX

Posted Aug 21, 2025

Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe…

Senior Systems Engineer-Manufacturing Plant Floor Systems

Company: General Motors

Location: Austin, TX

Posted Aug 21, 2025

Deployment activities will include gathering high-level requirements from manufacturing plant(s), updating existing software installations and/or configuring…

Customer Success Coordinator

Company: CenTex Foundation Repair

Location: Austin, TX

Posted Aug 21, 2025

Answer phone calls promptly and pleasantly. Stickler for details - ensuring all customer information is accurate. Problems or issues will come up.

PJS Now Hiring Part Time- 281 & 1604 Area

Company: PJS of San Antonio, Inc

Location: San Antonio, TX

Posted Aug 21, 2025

Restroom cleaning, kitchen/break area/conference room cleaning, vacuum carpeted areas, and general floor cleaning, trash removal, dusting and other additional…

HVAC Installer/Technician

Company: MB Mechanical, Inc.

Location: Houston, TX

Posted Aug 21, 2025

A valid driver’s license is required for transportation to job sites. Proficiency in using tools such as ohmmeters, welding equipment, and other necessary…

CDL-A Truck Driver - 100% no touch freight

Company: Decker Truck Line

Location: San Antonio, TX

Posted Aug 21, 2025

We provide professional drivers with top-tier equipment, competitive pay, and strong support, ensuring a driver-friendly experience on every mile.

Analyst Data and Reporting (HRIS)

Company: Fort Bend Independent School District

Location: Sugar Land, TX

Posted Aug 21, 2025

Bachelor's degree in Math, Statistics, Computer Science, HR or related field. Recognize, follow and analyze trends in HR transactions to identify patterns,…

Unarmed Security Guard/ Level II

Company: MAXIMUS UNIVERSAL PROTECTION LLC

Location: San Antonio, TX

Posted Aug 21, 2025

Promotes positive public relations by offering courteous service to all tenants, visitors, and guests and responding to their requests.

Customer Service Representative - UniFirst

Company: UniFirst

Location: San Antonio, TX

Posted Aug 21, 2025

Assist customers by answering questions related to accounts, procedures, and services by telephone or email. Perform basic data entry and other administrative…

PJS Now Hiring Part Time Janitorial Cleaner

Company: PJS of San Antonio, Inc

Location: San Antonio, TX

Posted Aug 21, 2025

Restroom cleaning, kitchen/break area/conference room cleaning, vacuum carpeted areas, and general floor cleaning, trash removal, dusting and other additional…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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