Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Bulk Driver - CDL A - Northpoint - Days

Company: Coca-Cola Southwest Beverages

Location: Houston, TX

Posted Aug 19, 2025

Valid Class-A Commercial Drivers License issued by only one state or jurisdiction with NO INTERSTATE RESTRICTIONS, in accordance with FMSCA guidelines minimum…

SECURITY GUARD 11PM - 7AM

Company: The Army Residence Community

Location: San Antonio, TX

Posted Aug 19, 2025

The Army Residence Community is currently accepting applications for Security Guard with prior experience as a Security Guard preferred, must be flexible to…

Client Operations Associate ( Houston East )

Company: Performance Windows

Location: Houston, TX

Posted Aug 19, 2025

Maintain office (including supplies, general orderliness, and answer of customer calls, etc.). Valid Driver License with clean driving record.

Tier 1 (Hybrid- Austin, TX)

Company: Togetherwork

Location: Austin, TX

Posted Aug 19, 2025

A Tier 1 Customer Support Agent is responsible for providing front-line support to customers via phone and email. High School Diploma or equivalent.

Pharmacist

Company: Skagit Regional Health

Location: Arlington, TX

Posted Aug 19, 2025

Additional duties include answering the telephone in a timely manner, promptly responding to messages and consults, and performing all steps of medication…

Sous Chef

Company: Brookdale Senior Living Inc.

Location: Houston, TX

Posted Aug 19, 2025

Obtain and hold any local or state required food handling/supervision/sanitation licenses and/or certifications. Part and Full Time Benefits Eligibility.

AT&T Sales Team Member

Company: NSI Telecommunications, Inc.

Location: Cedar Park, TX

Posted Aug 19, 2025

Bachelor’s Degree in marketing, business, entrepreneurship, or a related field is preferred but not required. Maintain accurate records by meticulously entering…

Carpenter

Company: Budget Suites of America

Location: Dallas, TX

Posted Aug 19, 2025

Use power tools and hand tools to complete carpentry projects. Proficient in using power tools and hand tools. Maintain a clean and organized work area.

Carpenter

Company: Budget Suites of America

Location: Grand Prairie, TX

Posted Aug 19, 2025

Use power tools and hand tools to complete carpentry projects. Proficient in using power tools and hand tools. Maintain a clean and organized work area.

Environmental Services Technician

Company: Skagit Regional Health

Location: Arlington, TX

Posted Aug 19, 2025

Seeks out ways to create an outstanding experience for guests and staff. Follows safety standards to ensure personal safety as well as safety of guests and…

Plumber Apprentice

Company: Southwaste Employment Llc

Location: San Antonio, TX

Posted Aug 19, 2025

The Plumber Apprentice, under the direction of the Responsible Master Plumber, will be responsible for performing full-service plumbing, construction,…

Security Officer (Downtown San Antonio)

Company: TAP SECURITY

Location: San Antonio, TX

Posted Aug 19, 2025

*Pass a background screening which includes: fingerprints for criminal background checks (local, state and federal), drug test and interviews.*.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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