Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Kitchen Supervisor

Company: Casa Catrina River Walk Restaurant

Location: San Antonio, TX

Posted Aug 16, 2025

Train, develop, and supervise staff to enhance performance and promote teamwork. Implement effective cash handling procedures and manage POS systems (Toast POS,…

Cashier/Stocker

Company: Meet CSP Inc

Location: Dallas, TX

Posted Aug 17, 2025

Process cash, credit, and digital payments using POS systems. We’re searching for dependable, motivated individuals to support both front-of-house operations at…

Business Analyst (remote possible)

Company: First American Financial Corporation

Location: Irving, TX

Posted Aug 17, 2025

Analyzes and gathers customer requirements to develop and implement customized solutions and provide alternative solutions.

Registered Nurse

Company: St. David's Cardiology

Location: Austin, TX

Posted Aug 16, 2025

You will respond to and refer incoming telephone calls (may include phone triage when needed). Must be licensed as a Registered Nurse in accordance with state…

Inpatient Pharmacist I 7on/7off Nights

Company: Baylor Scott & White Health

Location: Irving, TX

Posted Aug 16, 2025

Knowledge of applicable federal, state, and regulatory requirements. General computer skills include using software applications, data entry, information…

RN, Registered Nurse - Pre Operative

Company: Christus Health

Location: San Antonio, TX

Posted Aug 17, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Analyst Program/System (Data Governance)

Company: CPS Energy

Location: San Antonio, TX

Posted Aug 17, 2025

Programmer/analyst experience in a field supporting and providing technical and analytical solutions. Bachelor's Degree in Information Technology, Computer…

Security Professional - Chemical Site Patrol

Company: Allied Universal®

Location: San Antonio, TX

Posted Aug 17, 2025

A valid driver’s license will be required for driving positions only. Preference will be given to candidates with armed guard card or license and/or alarm panel…

Registered Nurse, Antoine Clinic

Company: Harris County

Location: Houston, TX

Posted Aug 16, 2025

Active license with no restriction as an Registered Nurse in the State of Texas by the Texas Board of Registered Nurse Examiners. Valid TX Driver's License.

Sales Associate

Company: Mobily LLC

Location: Deer Park, TX

Posted Aug 16, 2025

Provide excellent customer service by answering questions and addressing concerns promptly. Utilize POS systems and cash registers accurately to process…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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