Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Registered Nurse FT

Company: GCSA Ambulatory Surgery Center - Medical Center (12367)

Location: San Antonio, TX

Posted Aug 14, 2025

Must be a Registered Nurse with an unrestricted license in the state. Perform all nursing duties in accordance with the state Nursing Practice Act, while…

Driver

Company: Mclane Company, Inc.

Location: Arlington, TX

Posted Aug 14, 2025

Valid Class A commercial driver's license (CDL-A). At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience. At least 21 years of age.

Staff GRC Analyst-PCI/HIPAA-Austin or San Antonio, TX

Company: H‑E‑B

Location: Austin, TX

Posted Aug 14, 2025

Our Digital Technology Partners collaborate to design, construct, implement, and support technology solutions, using the best available technologies to deliver…

Class A CDL Owner Operator Truck Drivers

Company: Quest Liner

Location: Austin, TX

Posted Aug 14, 2025

Good MVR and safe driving record. Previous experience transporting hazmat bulk chemicals. Plate Cost Assistance (Reduced cost based on years with Quest Liner).

Class A CDL Owner Operator Truck Drivers

Company: Quest Liner

Location: Dallas, TX

Posted Aug 14, 2025

Good MVR and safe driving record. Previous experience transporting hazmat bulk chemicals. Plate Cost Assistance (Reduced cost based on years with Quest Liner.

Senior Software Engineer-Data Solutions (San Antonio, Austin, and Dallas)

Company: HEB

Location: San Antonio, TX

Posted Aug 14, 2025

Advanced knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level…

Sales Consultant - Jaguar Land Rover of San Antonio

Company: Cavender Auto Group

Location: San Antonio, TX

Posted Aug 14, 2025

Valid driver's license and clean driving record. Work directly with our employees and customers to develop relationships and help to enhance the sales process.

Senior GRC Analyst-Risk Management-San Antonio, TX

Company: HEB

Location: San Antonio, TX

Posted Aug 14, 2025

Our Digital Technology Partners collaborate to design, construct, implement, and support technology solutions, using the best available technologies to deliver…

Financial Analyst II - Project Management

Company: HEB

Location: San Antonio, TX

Posted Aug 14, 2025

Corporate Planning & Analysis develops / maintains budgets and financial systems while providing current, reliable financial data, analysis, and technical info.

Inbound Call Center Representative

Company: Meet CSP Inc

Location: Dallas, TX

Posted Aug 14, 2025

Picking up calls from customers who need help, have questions, or just want to check something. Paid training that sets you up to succeed.

Block Advisor Tax Advisor

Company: H&R Block

Location: San Antonio, TX

Posted Aug 14, 2025

Bachelor’s degree in accounting or related field. CPA or Enrolled Agent certification. All certification levels can provide tax notice services.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages

© 2026 Job Transparency. All rights reserved.